unable to contact update server for presupuesto

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eramos
Posts: 4
Joined: Wed Mar 19, 2014 4:00 pm

unable to contact update server for presupuesto

Postby eramos » Wed Mar 19, 2014 4:13 pm

Hello i try to do an update application but when execute my application send me this message:

Unable to contact update server for "presupuesto"
Please check your internet connection and try again.

My web serve works ok.
And i read http://www.installaware.com/installawar ... pdates.pdf
but i dont find the mistake
someone can i help me.
Thank you very much
Attachments
Presupuesto V2.zip
(5.68 MiB) Downloaded 411 times

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: unable to contact update server for presupuesto

Postby FrancescoT » Thu Mar 20, 2014 11:20 am

Dear Eramos,

I may suggest you to verify the update url you used.

Did you try to enter "http://cndh.org/Report/Presupuesto 2.0.exe" in your browser?
I just tried ... and I am not able to download the file "Presupuesto 2.0.exe".

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
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eramos
Posts: 4
Joined: Wed Mar 19, 2014 4:00 pm

Re: unable to contact update server for presupuesto

Postby eramos » Thu Mar 20, 2014 12:01 pm

Yes, sorry this is the correct file.

Thank you.
Attachments
Presupuesto V2.zip
(5.68 MiB) Downloaded 403 times

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: unable to contact update server for presupuesto

Postby FrancescoT » Thu Mar 20, 2014 12:54 pm

ok!
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
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FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: unable to contact update server for presupuesto

Postby FrancescoT » Fri Mar 21, 2014 9:58 am

Dear Eramos,

what's the exact URL you used with the "Monitor URL" parameter of your project?

did you make available the "update.ini" file from the same "Monitor URL" URL you used?

I checked for both "http://finanzas.cndh.org.mx/Report/updates.ini" and "http://finanzas.cndh.org.mx/updates.ini" ... but I haven't found any.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

eramos
Posts: 4
Joined: Wed Mar 19, 2014 4:00 pm

Re: unable to contact update server for presupuesto

Postby eramos » Fri Mar 21, 2014 3:34 pm

thank you for your answer =)
yes my monitor URL is: http://finanzas.cndh.org.mx/Report/updates.ini
my website is in IIS 7.5 and i added MyMe type for updates.ini
and now the document can dowland...sorry...
but the application send the same error.
I hope yours comments.....
thank you

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: unable to contact update server for presupuesto

Postby FrancescoT » Mon Mar 24, 2014 11:01 am

Dear Eramos,

I realized a very minimal test project using your URLs and the webupdate process works fine.
test1.png
test1.png (338.75 KiB) Viewed 7815 times

However, I found that your ini files uses the URL "http://finanzas.cndh.org.mx/Report/Presupuesto2.exe" where the effective package you are serving is "Presupuesto 2.0.exe".

Anyway, you find attached the test project I realized and you can use it, to verify any difference that may exist with your effective project.

Hope this helps you.

NOTE!
The attached project has been released using IA 18 and ready to use... just compile it!.

Regards
Attachments
WebUpdate_test.rar
(1.23 MiB) Downloaded 404 times
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

eramos
Posts: 4
Joined: Wed Mar 19, 2014 4:00 pm

Re: unable to contact update server for presupuesto

Postby eramos » Mon Mar 24, 2014 12:14 pm

=) Hello yes thanks you very much
I resolved it, too.
Again Thank you. =)

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: unable to contact update server for presupuesto

Postby FrancescoT » Mon Mar 24, 2014 12:19 pm

:D
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE


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