Different install errors depending on logging

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johnbyerly
Posts: 44
Joined: Fri Apr 12, 2013 2:30 pm

Different install errors depending on logging

Postby johnbyerly » Thu Aug 14, 2014 7:14 pm

There is an error occurring on my system that was not occurring in previous attempts. I had not changed anything in the install project. The only thing I did was rebuilt the install after rebuilding my application. The error is:

Key not valid for use in specified state.

When I turn on logging, I get a different error:

Overlapped I/O operation is in progress.

I have attached the log file.

What is causing this?

JAB
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logfile.txt
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FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Different install errors depending on logging

Postby FrancescoT » Mon Aug 18, 2014 3:52 am

Dear Jab,

for what I see by your log, your package fails with returning the error code 1603.

This generally indicates that your package is trying to update a file or component, which it seems to be in use by another process.

Hope this helps you.

Regards
Francesco Toscano
InstallAware Software

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johnbyerly
Posts: 44
Joined: Fri Apr 12, 2013 2:30 pm

Re: Different install errors depending on logging

Postby johnbyerly » Mon Aug 18, 2014 12:51 pm

The error of "key not valid for use in specified state" is not one I have seen ever. And I am unable to get a log of that error because when I turn logging on, the error changes.

The reading I have been doing seems to indicate that this type of error is related to cryptography or something. I haven't made any changes to the project file, so I am not sure why this is popping up all of a sudden.

Please help, because I can't install our product on my system.

JAB

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Different install errors depending on logging

Postby FrancescoT » Tue Aug 19, 2014 9:29 am

Dear JAB,

unfortunately, it's quite difficult to try to assist you by the the only information you shared.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

johnbyerly
Posts: 44
Joined: Fri Apr 12, 2013 2:30 pm

Re: Different install errors depending on logging

Postby johnbyerly » Tue Aug 19, 2014 1:35 pm

I have solved the problem. It is caused by an update from Microsoft.

The Security Update for Windows 7 for x64-based Systems (KB2918614) causes the installation of our product to result in the "Key not valid for use in specified state" error. Uninstalling this update fixes the problem.

JAB

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Different install errors depending on logging

Postby FrancescoT » Wed Aug 20, 2014 9:40 am

Happy you solved.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE


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