Patch Installtion Failure

[archanad]

Hello

We are using Installaware X3.

When we install the Patch it starts the installation but it breaks in the end saying Installaware wizard has failed :" ". Please check your settings again.

I have been trying to figure out what is the issue but no luck. Could you let me know how to find out where it is breaking?

[FrancescoT]

Dear Archanad,

you may try to see if more details are reported by the log.

To execute a logged setup, use the following command line:
<setup.exe> /l=<path to logfile>

Regards

[archanad]

Hi

i did that. File says product installed successfully but i still get the error at the end.

I am attaching the log file. Could you help me out with this.
I have been working on patch since last entire week but still no luck.

I am attaching the screenshot of the error too.

[FrancescoT]

Dear Archanad,

because the log doesn't report any error, it looks like that your package gets installed correctly.
Did you check if all its components are properly installed with the target machine?

If the package gets installed fine and this seems to be effectively true ("MainEngineThread is returning 0" as reported by log), are you sure that doesn't exist an error with your script code instead and that by mistake, you are not manipulating/altering the code returned by the "Apply Patch/Apply Install" command?

I have the suspect that your script logic reports an error which doesn't exist in reality.

Hope this helps you.

Regards

[archanad]

oh ok..Thank you very much for your reply.
how do i check if there is any error in script??
Also one more error i am getting is it does not create database using the script. if i use same script in SQL Management Studio then it works fine.But if i attach in installaware then it fails.

[FrancescoT]

Dear Archanad,

by default the results of "Apply Patch" and "Apply Install" are returned to the SUCCESS pre-defined variable (main Script). Then still by default, the same variable is used by the Finish dialog to display the message that you see.

For what concerns the database issue, you should provide some more details on how you are trying to run the sql script.
For example; when do you run it? How? and so on ...

Regards

[archanad]

Hi


How do i send you the file? Should i send you MPR or Mia file for the project??

[FrancescoT]

Dear Archanad,

you may post a very VERY minimal project that replicates the problem or as first, you may try to describe here, how you are trying to run that sql script. So more details you provide, it will be easier to help you.

Hope this helps you.

Regards