Run Now - Run time error

[SITL]

Dear Francesco,
Thanks for all your help.
Both MyProduct & Patch are working as expected.
This one problem is reported by few customers,

Problem:
After patch update is completed successfully,
if the user selects the check box "Run MyApp Now"
and click on Finish button. Following error happens.
(see the attachment).

Any workaround ?
Appreciate your comments.

Regards
SITL

[FrancescoT]

Dear SITL,

unfortunately, without knowing what your code does exactly, I am not able to understand what could be the effective reason of your issue.

The check box "Run MyApp Now" just sets to TRUE the RUNAPP variable, then typically at end of the main setup script, this is used to conditionally launch a process.

runapp.png (10.21 KiB) Viewed 3273 times

Important note!
Starting from August, 21, 2017, becomes effective the new InstallAware Support Policy Update.

For more information;
- https://www.installaware.com/forums/viewtopic.php?f=2&t=10990
- https://www.installaware.com/forums/viewtopic.php?f=2&t=10991

Hope this helps you.