Open Project Error: Installed Fonts

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MaudDib
Posts: 16
Joined: Wed Jun 10, 2015 2:50 am

Open Project Error: Installed Fonts

Postby MaudDib » Thu Jun 18, 2015 6:00 am

Dear Support Team Member

I have inherited an Installaware project from an ex-work colleague, which when I open it i get the following error:

Install Error.JPG
Install Error.JPG (35.7 KiB) Viewed 2653 times


I followed the instructions as per the error but when I got to the point of finding Installed Fonts, I was not able to find it. Is this because there is a difference between Installaware versions? And if so, is there some way in which to upgrade a project? If not, is there anyway to open this project?

Thanks

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Open Project Error: Installed Fonts

Postby FrancescoT » Thu Jun 18, 2015 1:12 pm

Dear MaudDib,

this happens because your project uses a third party plugin and this has to be installed, otherwise you will be not able to load the project.

I suppose you can download it from the vendor site (use the following link for more details).
http://www.installaware.com/forum/viewtopic.php?f=3&t=3785

Hope this helps you.

Regards
Francesco Toscano
InstallAware Software

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