plug in error on uninstall

Got a problem you cannot solve? Try here.
mark2015
Posts: 11
Joined: Mon Feb 09, 2015 11:41 pm

plug in error on uninstall

Postby mark2015 » Mon Aug 17, 2015 4:28 pm

I am receiving an error when running the un-installation of my installer. The error states: Unable to load plug-in library. Please rebuild your project and make sure all required plug-ins are installed. Action skipped". I do not get any plug-in errors on install, just uninstall. There is also no mention of what plug-in is causing the issue. Why would this show up on uninstall and how can I determine what is causing the error?

Thanks.

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: plug in error on uninstall

Postby FrancescoT » Tue Aug 18, 2015 8:58 am

Dear Mark,

you should verify the part of your script code that effectively does the un-install process.

By default there are two parts in the main script code which are responsible of the un-install process.

1-The first gets executed when the un-install runs within a Product Update process (Install Application Pre-Requisites - Code Region).
2-The second instead when the installed application is removed from Add Remove Program (Perform First Time or Maintenance Installation - Code Region).

That said and by default, only the script code described at point ONE uses a plug-in and more specifically, the "(Un)Install MSI Setup" plug-in.

Hope this helps you.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE


Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 99 guests