Can't change my email address on this board

Got a problem you cannot solve? Try here.
jmartine
Posts: 3
Joined: Fri Feb 28, 2014 3:44 pm

Can't change my email address on this board

Postby jmartine » Sun Aug 30, 2015 6:58 pm

When I try to change my email address on this board, I get the following error message: "The e-mail address you entered is not allowed to be used". I made sure that I entered the same email address for the "confirm" box, and made sure that I entered the correct current password, but I still get the error.

What could the problem be?

-Joe

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Can't change my email address on this board

Postby FrancescoT » Mon Aug 31, 2015 10:19 am

Dear JMartine,

I can only suppose that you tried to use a email address that has a "not allowed" Email Domain's name .

Anyway, if you contact contact me at "support@installaware.com" and I'll try to verify it.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

jmartine
Posts: 3
Joined: Fri Feb 28, 2014 3:44 pm

Re: Can't change my email address on this board

Postby jmartine » Mon Aug 31, 2015 10:42 am

Very strange. I just went and checked, and it looks like it has my new email address on there now, despite the error I got. Strange.

Thanks anyway!

-Joe


Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 151 guests