Could not access network location network path

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Galina
Posts: 17
Joined: Thu Aug 27, 2015 3:02 pm

Could not access network location network path

Postby Galina » Fri Oct 30, 2015 2:58 pm

Our customer changed the server and reinstalled our apps via InstallAware script. Script complains "Could not access network location network path" and shows old network path. Any suggestions what is needed to be cleaned up, or how script should be modified? We are using NativeEngine=true.
Thanks

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Could not access network location network path

Postby FrancescoT » Mon Nov 02, 2015 12:06 pm

Dear Galina,

it seems you have an invalid path specified somewhere with a script command, but it's quite difficult to identify the offending statement without having your code.

Did you get any chance to isolate the script command that generates the error?

For what you are reporting, I suppose this occurs when you run the package in maintenance mode (REPAIR).
If this is true, please note that in REPAIR mode the setup will repeat the installation as it was originally installed.
This means that the REPAIR process will reuse the same identical parameters that was used to install the package.

So if this is the case, this is not an error ... instead it's the installation that should be repeated from scratch (uninstall -> install).

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
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Galina
Posts: 17
Joined: Thu Aug 27, 2015 3:02 pm

Re: Could not access network location network path

Postby Galina » Tue Nov 03, 2015 11:08 am

Thank you! We found the problem. We had Install/Remove MS package in script and it generated the error about none-existing path. We do not require "true" uninstall in our case, so commenting this call is the solution.

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Could not access network location network path

Postby FrancescoT » Tue Nov 03, 2015 1:32 pm

Happy you solved!

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE


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