Uninstall does not remove entry in Programs and Features.

NickDay · Postby **NickDay** » Mon Aug 22, 2011 9:02 am

This is similar to issues which have already been discussed in the forum but different enough that I did not see an answer.

Simply:
1. I install an application 'xyz' using an installer I've made using InstallAware.
2. I uninstall it by selecting 'Uninstall' from the contextual menu for its entry in the 'Programs and Features' control panel.
3. The application is successfully installed.
4. However the entry still remans in the list of items in the Programs and Features control panel. Its custom icon has been removed, and it now has a generic icon.
5. If I try to uninstall it again, I get "An error occurred while trying to uninstall... it may have already been uninstalled. Would you like to remove xyz from the Programs and Features list?". If I choose to do so, it is successfully removed.

Any thoughts as to how I can ensure that the entry is removed from the Programs and Features control panel when uninstalling the application, please?

Postby **giaviv** » Mon Aug 22, 2011 3:55 pm

Hi NickDay,

Please refer to this thread:
viewtopic.php?f=2&t=6752

Let me know if you have any further questions.

NickDay · Postby **NickDay** » Tue Aug 23, 2011 5:59 am

Hi Aviv,

Thanks for the quick reply. I tried it and it works; thank you.

This leaves me wondering:
a) Why was it necessary for me to make these registry entries?
b) Clearly these three entries control which options (modify/repair/remove) are available for my installed application in the Programs and Features Control Panel. I don't see why turning off Modify and Repair were needed to cause my program's entry to be removed from the list after I'd uninstalled.

As the problem is solved, I don't really _need_ answers, but it would be nice to know. For instance why doesn't the installer itself make the required entries, and might it do so in future?

For future reference:
Write Registry Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\$TITLE$\NoModify, 1
Write Registry Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\$TITLE$\NoRepair, 1

Regards,

Nick

Postby **giaviv** » Sat Aug 27, 2011 10:59 am

Nick,

I cannot guarantee as to when this will be fixed, but we are definitely aware of the issue and appreciate your patience.

Rulan · Postby **Rulan** » Wed Nov 06, 2013 7:58 am

Hello,
any news???

We have the same syndrome on several machines since about some weeks..
Programs and features show old Versions of the Programs...

When we uninstall a new version, IA first automatically uninstall the old version.
This seems to work ok...
But in Programs and features the old entry remains and you only can manually delete it.
Currentversion\uninstall\title\...(Nomodify/NOREMOVE/NOREPAIR) all are set to (1)...
Your own IA15, IA16, IA17 entries remain there.

: problem_Programs_Features.png (60.13 KiB) Viewed 14717 times

I know there were times, it seemed to worked perfect...

regards

Postby **FrancescoT** » Thu Nov 07, 2013 12:37 pm

Dear Rulan,

honestly, I never found the same ... Let me check.

Regards

Rulan · Postby **Rulan** » Thu Nov 14, 2013 10:02 am

Any knews?

regards

Postby **FrancescoT** » Thu Nov 14, 2013 11:25 am

Dear Rulan,

Yes, it seems that under some circumstances this happens ... I can only send a note to our dev team.

Regards

Rulan · Postby **Rulan** » Fri Nov 29, 2013 1:45 am

Dear Francesco,
any news from the Dev Team???

The Problem still exist...

regards

Postby **FrancescoT** » Fri Nov 29, 2013 8:45 am

Dear Rulan,

If what you reported afflicts your project, include the attached script just after product removal in [DEFINE REGION: Install Application Pre-Requisites] of your main script.

Regards