Uninstalling from control Panel

rahul · Postby **rahul** » Fri Dec 13, 2013 7:04 am

Hello support,

When i uninstall my product from control panel then it show me uninstall window with three option

1. Add/remove feature
2. Repair
3. uninstall

When i use first two option(Add/remove feature , Repair) then after complete the installation process finish window is appear. I check on "Run now" check box and click on finish button then my application is launch.
Then again click on control panel uninstall . It show message "Please wait until the current program has finished uninstalling or being changed" .

My installation process has been finish and my application is running . Click on control Panel Uninstall my installer uninstall widow should be appear but "Please wait until the current program has finished uninstalling or being changed" message is appear .

how to i resolve this issue.

Postby **FrancescoT** » Fri Dec 13, 2013 1:38 pm

Dear Raul,

I am not able to replicate the same.

Did you have modified or customized the default Maintenance behavior?

Regards

rahul · Postby **rahul** » Sun Dec 15, 2013 10:58 pm

No , i didn't modified or customized the default Maintenance behavior.

I attach my project please find the attachment.

Postby **FrancescoT** » Tue Dec 17, 2013 10:42 am

Dear Rahul,

what you reported just happens because the application installed or repaired by the installer (using the maintenance repair option from Control Panel), it is running the successive time your repeat the repair steps.

In fact, if you stop the application and then run once again the repair mode, the warning message will be not displayed.

You must consider that your installer package when executed in maintenance mode, it needs to modify or to remove all your installed files.
Consequently, if your application is running while the maintenance mode begins to execute... the installer process can't access to those file and the warning will be displayed accordingly.

Alternatively, you could hide conditionally the "run program" check box control within the Finish dialog, when the setup package is executed in Maintenance mode.

PS.
Please note. In order to proceed with a project verification we must receive all the files used with the submitted project... otherwise, it will be difficult for us, if not impossible, to replicate and to test a possible behavior.

Regards

rahul · Postby **rahul** » Thu Dec 19, 2013 11:20 pm

how to hide RunNow check box at run time in maintenance mode...?

Postby **FrancescoT** » Fri Dec 20, 2013 11:28 am

Dear Rahul,

Just follow the steps described with the following topic;
http://www.installaware.com/forum/viewtopic.php?f=2&t=9600

In your case you have to contionally check the value of the pre-defined variable "REPAIR" and the rules must be applied to the finish dialog, in order to Enable/Disable the "Run ..." check box.

Regards