How to uninstall a failed installation

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oceanmanager
Posts: 1
Joined: Tue Jun 21, 2011 1:17 am

How to uninstall a failed installation

Postby oceanmanager » Sat Feb 15, 2014 8:48 pm

Dear Support,

While installing a product on Win 8/ x64 system, an installaware setup failed to install. the last error was an abrupt closure of the installation system. the exact words are not available.

I see an icon in the program/uninstall - control panel. an uninstall link as well. its starts and then vanishes.

clicking install again, is same behavior.. it starts and then vanishes.

how can I completely uninstall ?



thanks
Rajan Vasudevan

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: How to uninstall a failed installation

Postby FrancescoT » Mon Feb 17, 2014 1:14 pm

Dear Rajan,

You could try with restoring the system to a previous "Restore Point".

Alternatively, you could try with using the following on-line tool;
http://support.microsoft.com/fixit/en-us

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE


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