Maximum number of licenses dialog

[danielb]

Hello!
In our company we have at least two separate licenses for InstallAware (with different versions). The one I use (InstallAware is installed on a server and I use remote connection to work with it (so the build machine can be as pure as possible). Several times a day I see the dialog "Maximum number of InstallAware licenses has exceeded" and the program is shut down. I am almost absolutely sure that I am the only one who works with this license.
Is it possible that it is a bug in the license detection system?
Do you have any tool that I can use too see who or which computers the license system thinks is using the same license?

Best regards,

Daniel Bengtsson
Hogia Administration AB

[CandiceJones]

Its possible your license contains only one user instead of two. Please privately email me your license account login so I can check for you.

[danielb]

I mailed you 6 days ago and a sent a reminder mail yesterday, but have not heard anything from you. I can still not work normally since the license dialog appears now and then and shuts down the program.

[CandiceJones]

I haven't received anything from you! Try a PM on this forum instead.

[danielb]

Thanks for the answer. I sent my mails to sales@installaware.com.
My license account login name is FredrikIlde.