Upgrade from InstallAware 6

For all your non-technical questions.
peter_ashworth
Posts: 16
Joined: Tue Nov 14, 2006 4:47 pm

Upgrade from InstallAware 6

Postby peter_ashworth » Mon Feb 28, 2011 2:37 am

Hi,

I have finally persuaded by boss that we need to upgrade our edition of InstallAware. We have v6.14 Studio. Please could you confirm whether we can perform a straight upgrade? Also I am hope to take this opportunity to install InstallAware on a new PC, and no longer use it on the old PC. Would this be possible with the upgrade?

Thanks in advance for your help

Peter

royisher
Posts: 38
Joined: Mon Dec 06, 2010 4:41 pm

Re: Upgrade from InstallAware 6

Postby royisher » Thu Mar 03, 2011 12:18 pm

Hi Peter,

Thanks for your post.

Yes, you may purchase a direct upgrade to V10. We will update your account and you will be able to re-generate a license for V10.

Please let me know if you have any further questions.

Thank you.
Royi Sher
InstallAware Marketing & Sales

peter_ashworth
Posts: 16
Joined: Tue Nov 14, 2006 4:47 pm

Re: Upgrade from InstallAware 6

Postby peter_ashworth » Mon Apr 11, 2011 12:39 am

Hi,
We paid for our new version of InstallAware on Friday morning. We are however still waiting for our license. I sent an email to the support email address and got Ticket ID: AVX-104047

Really need to get the license that we paid for so I can deliver our product to a customer.

Please could you take a look at this for me.

Thanks

Peter

royisher
Posts: 38
Joined: Mon Dec 06, 2010 4:41 pm

Re: Upgrade from InstallAware 6

Postby royisher » Mon Apr 11, 2011 2:15 am

Hi Peter,

We have actually replied your ticket informing you that your license has been updated.

Please go to my.installaware.com and login to retrieve the new license.

Thank you.
Royi Sher
InstallAware Marketing & Sales


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