Crash when installing Java

[sjgilbertz]

Hello, I'm an absolute newbie playing with Installaware Express for the first time today.
I used the Java Setup template to wrap a single java class file.
All seemed well and easy until I tried to run the installer.

It said:

"The following java requirements must be processed before starting setup:
Java Platform, Standard Edition 6, Update 25"

I clicked "Next"
A popup said

"A newer version of Java is already installed"

I clicked "OK"
A popup said

"Java Platform, Standard Edition 6, Update 25 installation has failed,
Fatal error during installation
Test1 setup cannot continue."

I click "OK" and the installation has stopped.
Suddenly things don't look so simple any more and I have no clue where to go from here.

Any help would be appreciated.
We really want to buy your product to install a java program as a service, but I need to see it working first

Thanks
-- Steve

[FrancescoT]

Dear Steve,

the templete you used by default tries to install Java runtime Standard Edition 6, Update 25.

If this is not found (the verification is done by reading a System Reg Key), the installer executes the runtime installation.

Anyway seems in your case, that the setup tries to install the runtime even with a newer version is already present.

In order to verify correctly your issue,
- which is the runtime version already installed on your target machine (if any)?
- which OS are you using to test the package?

Let me know.
Regards

[sjgilbertz]

Hello,
I have Java 6 Standard Edition Update 27 already installed
The OS is Windows 7 Pro SP1 (64-bit).
Thanks
-- Steve

[FrancescoT]

Dear Steve,

I have tried to download the java runtime version you are using to execute a test, but I found problem trying to register on Oracle site.

Is it possible for you to send me the runtime package version (Java 6 Standard Edition Update 27 ) you used?

If you prefer you can sent it by email at: support@installaware.com

Once received I can try to give you a sample project.

Let me know.

Regards