Silent install fails on Windows 7 x64 machine.

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avbhoyar
Posts: 10
Joined: Thu Jun 19, 2008 8:34 am

Silent install fails on Windows 7 x64 machine.

Post by avbhoyar »

I have a InstallAware package build using InstallAware 7.0. I am trying to install the package on a Windows 7 x64 bit machine and the install fails with 1601 error. The install package works fine on Vista x86 and Windows 7 x86 OSes. It is only an issue with x64 platform install. I have visited all MSI related forums and links including Microsoft and applied all possible solutions. Nothing worked. Here are the few sites I visited.
http://support.microsoft.com/kb/555175
http://support.microsoft.com/kb/324516
http://forums.techguy.org/windows-vista ... error.html
http://support.microsoft.com/kb/315346
http://blogs.msdn.com/windows_installer_team/
http://support.microsoft.com/kb/290301
http://helpdeskgeek.com/how-to/how-to-f ... sed-error/
http://www.winhelponline.com/blog/vista ... -accessed/
http://www.sevenforums.com/tutorials/78 ... rompt.html
http://www.winhelponline.com/articles/1 ... Vista.html


Has anybody experienced similar issue?


Here is the InstallAware log excerpt...

*** MSI Database ***
C:\Users\ADMINI~1\AppData\Local\Temp\mia1\DGAgentSetup.msi

*** GUID ***
{917BAAEA-297A-4B35-ACDD-A26C47D64DF6}

*** Data Directory ***
C:\Users\ADMINI~1\AppData\Local\Temp\miaF2B0.tmp\data
*** Media Directory ***
\Users\ADMINI~1\AppData\Local\Temp\miaF2B0.tmp
*** MSI Directory ***
C:\Users\ADMINI~1\AppData\Local\Temp\mia1

=== Verbose logging started: 3/9/2010 19:50:24 Build type: SHIP UNICODE 5.00.7600.00 Calling process: C:\Users\ADMINI~1\AppData\Local\Temp\miaF2B0.tmp\DGAgentSetup.exe ===
MSI (c) (2C:DC) [19:50:24:850]: Resetting cached policy values
MSI (c) (2C:DC) [19:50:24:866]: Machine policy value 'Debug' is 0
MSI (c) (2C:DC) [19:50:24:897]: ******* RunEngine:
******* Product: C:\Users\ADMINI~1\AppData\Local\Temp\mia1\DGAgentSetup.msi
******* Action:
******* CommandLine: **********
MSI (c) (2C:DC) [19:50:24:928]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (2C:DC) [19:50:24:959]: Grabbed execution mutex.
MSI (c) (2C:DC) [19:50:24:991]: Failed to connect to server. Error: 0x8007007F

MSI (c) (2C:DC) [19:50:25:006]: Failed to connect to server.
MSI (c) (2C:DC) [19:50:25:038]: MainEngineThread is returning 1601
=== Verbose logging stopped: 3/9/2010 19:50:25 ===

</myah>
<ExitScript>
</ExitScript>
</RunScript>
<Free>
</Free>
<CachedSupportDir>
</CachedSupportDir>
</InstallAware>
avb
H4nd0
Posts: 92
Joined: Thu Nov 09, 2006 8:16 am
Location: Sydney, AU
Contact:

Re: Silent install fails on Windows 7 x64 machine.

Post by H4nd0 »

Hi there,

I've just experienced the same error on Win7 x64

Failed to connect to server. Error: 0x8007007F

Apparently that error means: ERROR_PROC_NOT_FOUND if this is to be believed: http://inetexplorer.mvps.org/archive/wuc.htm

I was using the IA9. There was a dependency in my installer that required MSVC++ Runtime 8.0 (2005) SP1 x64. My installer fell over when it tried to install that runtime silently or interactively. I rebuilt the installer using IA9 R2 and the problem went away.

Try upgrading to IA9?
FireDaemon Technologies Limited
http://www.firedaemon.com
bunkscene
Posts: 6
Joined: Wed Nov 29, 2006 1:34 pm

Re: Silent install fails on Windows 7 x64 machine.

Post by bunkscene »

You ever find a solution to this?
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Silent install fails on Windows 7 x64 machine.

Post by giaviv »

Dear bunkscene,

Which IA version are you using?
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
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