Fault Module Name: KERNELBASE.dll

[shakti5385]

Hello Friends,
I created setup using install aware 10.10 but I am getting this error , Please see attachment for more details , setup not working on any other PC!

Problem Event Name: APPCRASH
Application Name: GEPIRCrawler.exe
Application Version: 1.0.0.0
Application Timestamp: 4d9a20b0
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b8f0
Exception Code: e0434352
Exception Offset: 0000b760
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 16393
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Looking forward to hear from you!

Thanks,
Shakti

[giaviv]

Dear Shakti,

Are you a licensed user? If so, please uninstall InstallAware, regenerate your license and reinstall everything.

[shakti5385]

Our Company will buy licensee once every thing work well can you please help me why I am getting this error I am using install aware 10.10

Thanks
Shakti

[shakti5385]

Can you please help me asap its really urgent!

[giaviv]

Dear Shakti,

Try cleaning your temp folder and rebooting your pc. If that still doesn't help, please try uninstalling and reinstalling InstallAware again - something must be messed up with your InstallAware installation.

[shakti5385]

I did all the things you suggested but still getting same error can you please update me asap!

Thanks,
Shakti

[giaviv]

Dear Shakti,

Please send your project to support at installaware.com

[shakti5385]

Is there is help possible without project sended?

[shakti5385]

I just send you an email Please update me ASAP
Hello Aviv,
As per discuss at forums http://www.installaware.com/forum/viewt ... f=2&t=6570 please download project from here http://demo.digitalrep.net/SetupFiles/setup.zip and update me asap!


Thanks
Shakti

[giaviv]

Shakti,

I compiled and ran your setup and it worked on 3 different machines. This can mean one of three things:
1) Your software that you are maybe running at the end of the setup is crashing
2) Your Windows installation / test machine is messed up somehow
3) Your InstallAware installation is messed up and therefore creating a bad installer

[shakti5385]

Do you want me to format my PC?

Thanks,
Shakti

[shakti5385]

Please send me Step by step snap shot ASAP so I can check!

Thanks,
shakti

[shakti5385]

Please send me step by step screen shot so we can check our setups process and compare with your one
Thanks for your time! Please help ASAP

Thanks
Shakti

[giaviv]

What is a step by step snapshot? I took your code, modified some paths to fit my machine, built and ran it..

[shakti5385]

I want to check what step I missed I try to make set of two new PC but not work so want to know what I miss Please send me that step by step snap asap so we can make setup and purchase your products!