InstallAware 17 not installing on Windows 8.1

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keithomas2
Posts: 4
Joined: Mon Jul 01, 2013 4:35 pm

InstallAware 17 not installing on Windows 8.1

Post by keithomas2 »

Hi, I'm trying to debug issues with our product installer causing a bsod on Windows 8.1. Our installer is built using InstallAware 17. To debug my problem I created a debug version of my installer and then tried to install InstallAware 17 on Windows 8.1. Unfortunately the InstallAware 17 install itself just silently fails. I see the verification dialog (see screenshot) for a while but it then just goes away.

As per the attached screen shot I'm using,
- Windows 8.1 Pro Preview, Build 9431

I'm stuck as to my next steps.
Attachments
InstallawareWindows81.png
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FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: InstallAware 17 not installing on Windows 8.1

Post by FrancescoT »

Dear keithomas2,

... let me check.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: InstallAware 17 not installing on Windows 8.1

Post by FrancescoT »

Dear keithomas2,

Just tested and IA 17 installs correctly on WIN 8.1. I can only suppose that there is a problem with your OS.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
AdalDiaz2
Posts: 3
Joined: Thu Mar 13, 2014 10:51 pm

Re: InstallAware 17 not installing on Windows 8.1

Post by AdalDiaz2 »

Hello Keith, i just have updated from Windows 7 to Windows 8.1 and my version is IA 17, could u fix ur issue? i actually can't find the password, but i have requested anybody for it... well my question is, does this version has any uncompatibility with Windows 8.1?

Regards!
FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: InstallAware 17 not installing on Windows 8.1

Post by FrancescoT »

Dear AdalDiaz2,

... as I already said with my previous reply, IA 17 works fine on WIN 8.1.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
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