Unistall X5 fails

[Horst Reichert]

As I want to install X6 and have limited space available I want to uninstall X5 before.
I tried several times but It hangs several minutes at the message "Unregistering InstallAware Add-In for VisualStudio 2015".
Then it finishes with the message "InstallAware Installation failed "General Setup failure". Please check your Settings and try again".

I checked the Settings used repair etc. without any success uninstalling.

How to proceed?

[FrancescoT]

Dear Horst,

this may be due a system corruption.

I suggest you to try with the following tool.
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

hope this helps you.

Regards

[Horst Reichert]

Dear Francesco,
sorry did not work.
InstallAware is not in the list of programs to be uninstalled.
Do you have a GUID to enter in the "Not listed" field?

Regards

[FrancescoT]

Dear Horst,

can you contact me at; support@installaware.com?

Regards