Apply Uninstall does not delete everything

[mikKummerfeld]

Hey support,

I am using two different targetdir-variables in one setup

- TARGETDIRCLIENT
- TARGETDIRSERVER

When I uninstall, the content installed to TARGETDIRSERVER is still available.
Do you know why ? How can I solve that?

Heiko

[FrancescoT]

Dear Heiko,

Did you store any file or did you update any of the installed file, under those directories and successively the product installation?

If true, this is the default behavior. Those directories will be not deleted at uninstall.

Regards

[mikKummerfeld]

No, Just Install and Uninstall and these files remain. No files has been changed as EXE files are also the problem

[FrancescoT]

Dear Heiko,

I am not able to replicate a similar issue.

If you have a chance to send a very minimal project that replicates the issue .... I will be happy to have a look.

Regards

[SteveDude]

My software creates quite a few user data files, so in the uninstall I give the option of Removing User Data to make sure there is a clean uninstall. You can have the installer double check the existence of files left behind and script it to delete them. I have noticed on Windows 10, if an executable file is not code signed it will not always be deleted. This may happen more often on server installations, but unsure since I don't need that capability.