Wrong Language on Parts of Dialogs in IA 10

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kpendergast
Posts: 21
Joined: Fri May 26, 2006 11:20 am

Wrong Language on Parts of Dialogs in IA 10

Postby kpendergast » Wed Dec 01, 2010 9:31 am

Please help.

I just upgraded to IA 10 and am now having a problem with some of my dialogs. Specifically, my progress dialog, my features dialog, and other dialogs (though not all of them) are displaying some of the text in an asian language. An example, on the Features dialog under the Feature Description frame, it says:

Required: 12, 709 Dang do tim thong
Remaining Disk Space: 21, 838 Pham vi chap nhan

However, the instructions are in English:

Click on an icon in the list below to change how a feature is installed.

Important: It appears that the text that is dynamically generated is in the Asian language, but the static labels are in English. So, the labels that are in Asian are:

- Progress text
- Disk space text (features dialog and destination folder dialog)
- File installing text (file names are English, but there is trailing text in the Asian language)

Both my building platform and my test platform have never been in any language other than English (United States) and have always been set for the Eastern Time Zone.

Also, on the Features dialog, when you click on the feature dropdown, on the popup menu, only the icons are displayed.

Please let me know if you need more information.
Thank you
Ken

mills
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Location: Honolulu, HI

Re: Wrong Language on Parts of Dialogs in IA 10

Postby mills » Wed Dec 01, 2010 3:32 pm

Was this project previously authored in IA 9?

What version is displaying for you now?
Andy Mills
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kpendergast
Posts: 21
Joined: Fri May 26, 2006 11:20 am

Re: Wrong Language on Parts of Dialogs in IA 10

Postby kpendergast » Fri Dec 03, 2010 8:45 am

Yes, the project was authored in IA 9 R2. This is the version that is now showing at startup, even though I have 10 installed and have running the new licensing app (no errors).

mills
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Location: Honolulu, HI

Re: Wrong Language on Parts of Dialogs in IA 10

Postby mills » Fri Dec 03, 2010 4:27 pm

It sounds like you installed your old license over the new version of InstallAware.

At:
http://www.installaware.com/myinstallaware

Regenerate your license, download and install that and let us know what happens.
Andy Mills
InstallAware
Other Help:
White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
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kpendergast
Posts: 21
Joined: Fri May 26, 2006 11:20 am

Re: Wrong Language on Parts of Dialogs in IA 10

Postby kpendergast » Thu Dec 09, 2010 2:41 pm

Hi Andy:

I installed the new license and the language issue has disappeared and I'm getting the correct version in the IA About dialog. Thank you very much.

However, am now getting the following error message building my project and when running the Group Policy wizard:

Access violation at address 6E2D5A60 in module 'uxtheme.dll'. Read of address 00000002.


The build proceeds and actually creates a correctly working setup app. Do you know of any open issues regarding this problem?

Thanks
Ken

gelliott
Posts: 2
Joined: Sun Dec 12, 2010 8:27 pm

Re: Wrong Language on Parts of Dialogs in IA 10

Postby gelliott » Sun Dec 12, 2010 8:29 pm

Hi,

Is there any update to this. I am also seeing the uxtheme.dll Access violation at address 724D5A60 is module 'uxtheme.dll'. Read of address 00000002


Thanks

Graeme

zaknet
Posts: 3
Joined: Mon Dec 13, 2010 10:33 am

Re: Wrong Language on Parts of Dialogs in IA 10

Postby zaknet » Mon Dec 13, 2010 11:00 am

Me also have the same problem, Installaware 10 build Moya 101210, on Windows 7 64 bit edition. The error appears only after run the licence exe. When it was on trial run perfectly.
"Access violation at address 74565A60 in module 'uxtheme.dll'. Read of address 00000002."
Please fix or help.
Thank you

mills
Posts: 814
Joined: Tue Jul 06, 2010 7:10 pm
Location: Honolulu, HI

Re: Wrong Language on Parts of Dialogs in IA 10

Postby mills » Mon Dec 13, 2010 6:33 pm

Is this uxtheme.dll issue being seen on any OS other than Win 7 x64?

What is the version for uxtheme.dll in C:\Windows\System32 for anyone seeing this?
Andy Mills
InstallAware
Other Help:
White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
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InstallAware Help - Press F1 in the InstallAware IDE.

shingo
Posts: 5
Joined: Mon Dec 13, 2010 11:36 pm

Re: Wrong Language on Parts of Dialogs in IA 10

Postby shingo » Tue Dec 14, 2010 12:16 am

mills wrote:Is this uxtheme.dll issue being seen on any OS other than Win 7 x64?

What is the version for uxtheme.dll in C:\Windows\System32 for anyone seeing this?


I have the same problem.
I downloaded installaware and installed it as "InstallAware Admin".

An Error dialog appear,
"Access violation at address 719D5A60 in module 'uxtheme.dll' Read of address 00000002."
just after running the program.

OS : Windows 7 Professional 64bit (Japanese)
uxtheme.dll (C:\Windows\System32) :
Version 6.1.7600.16385

mills
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Joined: Tue Jul 06, 2010 7:10 pm
Location: Honolulu, HI

Re: Wrong Language on Parts of Dialogs in IA 10

Postby mills » Tue Dec 14, 2010 12:48 am

Shingo,

Did you see this error without applying a license?
Andy Mills
InstallAware
Other Help:
White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
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InstallAware Help - Press F1 in the InstallAware IDE.

shingo
Posts: 5
Joined: Mon Dec 13, 2010 11:36 pm

Re: Wrong Language on Parts of Dialogs in IA 10

Postby shingo » Tue Dec 14, 2010 1:20 am

mills wrote:Shingo,

Did you see this error without applying a license?


Hi, Mills
Thank you for replaying
License...? I downloaded a trial version.
After downloading it, I received an e-mail tells me a password to install InstallAware to evaluate.
When I run it, a dialog box "InstallAware Evaluation : Thank You for Trying InstallAware"
and an error message appears (A "Next" button on the dialog box is invisible (just a white box)).

Is this the answer of your question?

mills
Posts: 814
Joined: Tue Jul 06, 2010 7:10 pm
Location: Honolulu, HI

Re: Wrong Language on Parts of Dialogs in IA 10

Postby mills » Tue Dec 14, 2010 1:33 am

Yes, that answers the question. So, you installed it. Then, when you try to run it, you get the uxtheme.dll Access Violation error?

The screen you describe sounds like the first screen that appears in the trial mode:

trialMode.png
trialMode.png (64.71 KiB) Viewed 16831 times


Are you able to get past that?

---

Aside, I have been able to reproduce an access violation error:

Access violation at address 74745A60 in module 'uxtheme.dll'. Read of address 00000007.
uxthemeDLLaccessViolation.png
uxthemeDLLaccessViolation.png (26.41 KiB) Viewed 16831 times


I wonder why the read address differs for my case from other reports. In any case, I was able to reproduce this (on IA 10.0.1) by attempting to edit control behavior in the dialog editor. I did get another error at address 00000001 by trying to run the Group Policy Wizard.

I'll notify our developers.
Andy Mills
InstallAware
Other Help:
White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help - Press F1 in the InstallAware IDE.

shingo
Posts: 5
Joined: Mon Dec 13, 2010 11:36 pm

Re: Wrong Language on Parts of Dialogs in IA 10

Postby shingo » Tue Dec 14, 2010 1:53 am

Mills,
I saw the dialog box "trialMode.png" in your post. But it is a dead-end (I cannot click "Next" button).

I hope you show a solution of this problem soon (I have to decide which installer program is used. I'm sort of in hurry).
And I worry about trial period.
- Is trial period decreasing already?
- When I re-install it, trial period is reset?

Thank you

mills
Posts: 814
Joined: Tue Jul 06, 2010 7:10 pm
Location: Honolulu, HI

Re: Wrong Language on Parts of Dialogs in IA 10

Postby mills » Tue Dec 14, 2010 4:00 pm

We have a fix for at least the problems I've seen related to this. We're hoping one of you can try it out to see if it fixes the problems running IA or building setups.

In the attached 7zip, you can place the files in your InstallAware setup like:

\InstallAware\InstallAware 10\interop\miaui.exe
\InstallAware\InstallAware 10\group policy\pgplwiz.exe

If, after replacing those files, you still get the uxtheme.dll access error, please verify whether disabling Aero themes provides a work-around. You can check whether you have an Aero theme enabled, by:
Right-click desktop.
Click Personalize.
In the themes, you should see Aero Themes and below it, Basic and High Contrast Themes. Choose one of these (Basic recommended).
Test InstallAware again.

Shingo, you will have the 30 days from installation for your trial.
Attachments
pgplwiz.7zip
(1.36 MiB) Downloaded 488 times
Andy Mills
InstallAware
Other Help:
White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help - Press F1 in the InstallAware IDE.

gelliott
Posts: 2
Joined: Sun Dec 12, 2010 8:27 pm

Re: Wrong Language on Parts of Dialogs in IA 10

Postby gelliott » Tue Dec 14, 2010 4:29 pm

This patch made no difference on my system. Windows 7 x64

Thanks
Graeme


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