Unable to "Run Program"

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kssummer
Posts: 22
Joined: Tue Jul 12, 2011 1:49 pm

Unable to "Run Program"

Postby kssummer » Wed May 14, 2014 11:33 am

I'm using InstallAware 15 Studio.

I've tried to launch a Microsoft .Net 4 Reliability Update (KB2600217) from InstallAware. It fails to launch the program and return a -11 (whatever that means). How do I find what the return code means?

Here's the program I'm trying to launch: http://support.microsoft.com/kb/2600217
I can successfully run this program in a regular user mode (non-admin)
I've tried running our installer with and without admin privileges, but neither work.

Should InstallAware be able to run this program? I'm supplying no command line arguments nor environmental variables.

Is there a better way to do these updates than creating a script to parse the registry and run this program?

kssummer
Posts: 22
Joined: Tue Jul 12, 2011 1:49 pm

Re: Unable to "Run Program"

Postby kssummer » Thu May 15, 2014 12:22 pm

My mistake. My development machine was returning an error code because the update was not applicable. My test VM was unable to run the program because the test build I did had an incorrect variable. Is there a way to log messages for setup?

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Unable to "Run Program"

Postby FrancescoT » Fri May 16, 2014 3:34 am

Dear User,

as reported with our product documentation, to execute a logged setup, use the following command line:

<setup.exe> /l=<path to logfile>

Regards
Francesco Toscano
InstallAware Software

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