group policy bug

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ross
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Joined: Tue Feb 13, 2007 4:35 am

group policy bug

Postby ross » Mon Mar 26, 2007 3:47 pm

hello

When I install my app in active directory, the app gets installed on the server. This should not happen

this is described in:
http://forums.installaware.com/viewtopi ... ight=group

this does not happen with Wise install

When is it going to be fixed?

regards

ross

neillans
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Postby neillans » Tue Mar 27, 2007 3:01 pm

Hi Ross,

This is a confirmed logic bug for InstallAware and GPO deployment, however, if you have a look through the thread, Michael does actually indicate a valid work around by specifying a "magic" variable that you can pass to your installer in order for it to activate.

I should note that in the thread the other user is setting the Miniumum requirement to XP and not expecting it to install on Win2003 or Vista, however, this is flawed; XP version is *lower* than Win2003 or Vista, and setting the *minimum* version to XP will allow the installer to activate on XP or HIGHER - so XP, Win2003, Vista and Longhorn.

Hope this helps.
Andy Neillans

JXBURNS
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Postby JXBURNS » Wed Mar 28, 2007 2:45 am

Andy,

As the original reporter of the problem, the suggestion made by Michael did not work because we are installing the software via GPO on the server, not running manually on the client. Adding a command line option is a non-starter as there is only one entry in the GPO to apply to everything.

Nor did trying to use the minimum operating system variable. If you read my thread, I suggested making the variable specific i.e. ONLY IF the OS = xx then install on xx not if the OS >= xx then install it.

I think you also need to read the related topic http://forums.installaware.com/viewtopic.php?t=2052&highlight= which nobody from IA has responded to.

I re-emphasise that all other non-IA MSI's I have tested work 100%. For time being, due to lack of action/response, I have had to stop using IA as it is corrupting files on the server due to this behaviour & and cannot be relied upon to be used in a GPO environment.

John

neillans
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Postby neillans » Wed Mar 28, 2007 3:01 am

Most GPO install systems that I've used allow you to specify additional command line parameters for the client side installs.

What system are you using?

As for an Exact OS identification, you can actually add this as an IF block - just check for an upper and lower limit.

The problem with this bug is we have not had many "official" reports of it - detailed information logged to us via the forum or by sending information to support at installaware dot com. If more people were to report this bug, and provide enough information for debugging, we would gladly investigate. I'm sure that you too are aware that not much can be done without sufficient reports and information. Looking through our support database, it appears we have had less than a six reports, and only three with decent information.
Andy Neillans

JXBURNS
Posts: 40
Joined: Tue Jul 18, 2006 12:37 pm

Postby JXBURNS » Wed Mar 28, 2007 4:13 am

I am using Win2003 Small Business Server R2 and XP clients.

There is no way to add a command line action to the GPO Software Installation without creating MST transform files which I have never had to do when just installing something to all the clients. Even using something like MSIEXEC would not help that I can see.

I think if this http://forums.installaware.com/viewtopic.php?t=1578&highlight=cmdline thread had gone to conclusion then it would have been seen what options are available. The original poster was correct in stating that Michael may have been confused with SMS.

Rgds John

neillans
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Postby neillans » Wed Mar 28, 2007 4:18 am

Ahh.

I'm afraid that we have not tested with SBS GPO system, and only test with the "full" implementations.

However, initial testing (I have an SBS server here) indicates that we are going to have difficulty identifying that we are in GPO mode and prevent the installation - tracking the installation calls, the GPO system is actually running the MSI when it is added (which is strange)...

We will investigate, but as I say, we cannot guarantee an instant fix as it will have to be prioritised with everything else I'm afraid.
Andy Neillans

JXBURNS
Posts: 40
Joined: Tue Jul 18, 2006 12:37 pm

Postby JXBURNS » Wed Mar 28, 2007 4:25 am

OK just as an aside a colleague who runs a Win 2003 server (not SBS) also has the same symptoms with an IA MSI.

If he installs (say) CalcPlus from Microsoft through GPO then no problems and I also have no problems on SBS.

Thanks - John

neillans
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Postby neillans » Wed Mar 28, 2007 4:31 am

Hi John,

You couldn't ask him what system he is using could you?
Andy Neillans

JXBURNS
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Joined: Tue Jul 18, 2006 12:37 pm

Postby JXBURNS » Wed Mar 28, 2007 4:50 am

Andy,

Not sure what more info you need other than he is using Windows 2003 server. The GPO distribution method is exactly the same as it is part of the core Win2003 install. SBS just sits on top of Win2003 and provides single domain facilities in its simplest state.

Rgds John

neillans
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Postby neillans » Wed Mar 28, 2007 4:51 am

Ok, so he is using the basic functionality as provided, with no 3rd party management suites?
Andy Neillans

JXBURNS
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Joined: Tue Jul 18, 2006 12:37 pm

Postby JXBURNS » Wed Mar 28, 2007 5:05 am

Yes, that is correct.

John


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