Missing Icons in Start Menu shortcuts and Tiles

[Sheri_Steeves]

Hello,

I have an issue with missing icons in my start menu shortcuts and tiles. As part of testing we isntall\re-install the different versions of our software many times. In the latest round of intstalls, I've noticed that when I remove\re-install, suddenly I have missing icons on my start menu tiles and in the start menu shortcuts and pinned taskbar items.

MissingMenuIcons.png (98.15 KiB) Viewed 6191 times

The shortcuts still work, but show only the blank document icon instead of the actual application icon. If I follow them to their folder location, they have the correct icon; which I would expect as I have not changed the installer code for these shortcuts. I haven't changed the icons used in the applications, and some of them are shortcuts to PDF files, which should be showing the Adobe icon (registered PDF viewer).

MissingMenuIconsShortcutFolder.png (8.16 KiB) Viewed 6191 times

I was able to get the icon back on the Tiles by resizing them, then resizing it back. The start menu item refuses to show the correct icon, even after I went through the steps to delete and force Windows 10 to rebuild my icon cache.

These are the settings used when creating my shortcuts:

MissingShortutIconsSettings.png (15.72 KiB) Viewed 6191 times

Anyone else having this issue? I am on Windows 10 (1709) but it's happened on the later Windows updates as well.

[glenharvy]

I had a similar problem as do some others as reported on the MS forums. It's suspected to be a cache issue. The only way I solved my problem was to rename the executable file from myproject.exe to myprojectUI.exe .

I don't think this is a IA problem.

[Sheri_Steeves]

Thanks for the confirmation, it does indeed look like a caching "feature" of Windows 10.

[Michael Gasser]

When I issued an update of my app with new app icons, some Windows versions still showed the old icons. (Windows Icon Cache problem)

This helps. Run:
ie4uinit.exe -show

This rebuilds the icon cache.

(Would be a nice InstallAware feature: Checkbox "Rebuild Windows Icon Cache")

[JohnGaver]

That's a great suggestion, thank you!

[JohnGaver]

This topic applies to InstallAware Multi Platform as well.

I just noticed this was closed as "won't implement" because, apparently, we already have a command called Refresh Shell which does exactly the same thing natively, without having to run an external program!

Can you find it in your version(s) of InstallAware (Multi Platform)?