AMD64/EM64T/ARM64 not recognized as 64bit processor

[nrohn]

We are running into a problem with AMD64/EM64T/ARM64 not being recognized as 64bit. I see no option in the GUI to allow for it. What needs to be done so we can install our software on these machines?

We are on X14 and do not use any special scripting.

If you can point me in the right direction I would appreciate it.

Thanks,

Nathan Rohn
Watchmesports LLC

[JohnGaver]

Letting us know what you have tried might be a good start?

Please note that aarch64 (arm64) will not be reported by default as a 64-bit platform, unless you test for it specifically.

This is intentional to ensure you don't overwrite aarch64 DLLs with AMD64 DLLs in the system32 and/or other shared folders!

You would therefore want to use the Get System Settings command with the Windows on ARM (with AMD64/EM64T Emulation) capability to determine whether you're running on aarch64 - this is intentional.

You definitely will need access to scripting for that command (and others). If you don't have that access, the Triple Hybrid Win64 Setup template project might be all you need, as it already has all pre-defined folders/settings for you in the script (and powers deployments to x86/x64/arm64 all from a single binary).