InstallAware X17 Free failing to run

[Omninimbus006]

I am attempting to use InstallAware X17 Free to create an installer for my application. However, whenever I click "Create Setup Project" in Visual Studio 2022, I get this error:
Error while creating setup project: Unable to load DLL 'IaVsExt64.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)

Checking in the InstallAware installation folder, I can see a file named 'IaVsExt.dll', but no 'IaVsExt64.dll'
I have tried installing InstallAware both through the downloaded installer, and through the Visual Studio Marketplace.

Downloading using the installer does not work, as it says I don't have visual studio installed. (I have Visual Studio 2022.)
Downloading using VS Marketplace appears to work, but causes the above error when I try to use any of the extension's functions.

I am running Windows 10 64-bit.

[JohnGaver]

Checking my folder, I see that it is installed.

Can you please confirm which folder you found the file that you do have within?

Also please confirm the anti-virus software active on your device.

[Omninimbus006]

I was looking in the install folder I designated when using the installer. (D:\Applications\InstallAware X17\). I am running Windows Defender Antivirus.

[JohnGaver]

Just to confirm, the exact path where you found the file installed is then

Code: Select all

D:\Applications\InstallAware X17\IaVsExt.dll

?

[Omninimbus006]

It was in a subfolder. Here is the full path: "D:\Applications\InstallAware X17\vsix\IaVsExt.dll"

[JohnGaver]

Path looks good.

But I'm not able to reproduce your issue. I have both the 32 bit and 64 bit add-ins installed just fine (it was E:\Applications for me, but I doubt that makes a difference).

Would you like to try installing our web or single file download manually (after first uninstalling your add-in installed version) to see if that helps, as an initial attempt?

[Omninimbus006]

I started with trying the web download before using the Visual Studio extension manager, but when I tried to install it it said I didn't have Visual Studio. Here is a screenshot of what happens when I try to install it again using the web installer:

My Visual Studio installation is in the default folder, so I'm not sure why the installer can't detect it. I have Visual Studio 2022 and 2022 Preview.

Edit: as the image embed failed, here is the direct link: https://imgur.com/gpu8t57

[JohnGaver]

Can you confirm the exact Visual Studio 2022 installer URL that you downloaded and ran to install Visual Studio?

Also please provide your operating system version, bitness, and the edition of Visual Studio 2022 you installed.

We'll try to reproduce your reports again with those details, as we've been unable to reproduce them otherwise so far.

[Omninimbus006]

I installed and have been updating Visual Studio 2022 Community using the Visual Studio Installer application. I don't remember where I originally got the VS Installer application, as that was a long time ago, but I think it may have been installed automatically as part of my installing Visual Studio 2019.

I am running Windows 10 64-bit and using Visual Studio Community 17.14.3.

[JohnGaver]

Thanks for the update!

During the delay, I was able to verify that we do support the Community Edition.

I am going to try and reproduce your issue with your exact setup one more time, but I still need to know the exact version of Windows 10 you are using. There's been one each half-year with Windows 10, so there's at least 14 of them. They are usually abbreviated in the form 18H2, 20H1, etc.

I'll just download the latest VS Installer, unless you are able to upload your exact installer somewhere and/or provide the exact download URL where you may have obtained it.