you have installed version of the app older than the dates

[Stephen Ibbs]

A user has just reported the following error when attempting to run my app after installation.

"Sorry - you have installed a version of the application older than the dates."

The customer was almost certainly installing a more recent version of the main exe over the top of his existing installation, using an Installaware script which uses the Copy local files command suggested to me in a post some months ago in this forum. This exe would have a timedate stamp of yesterday, certainly more recent than his existing installation.

Unfortunately I am not at the office. Is it an Installaware message and where should I look to fix the problem? What dates does it refer to?

Many thanks

Stephen Ibbs

[MichaelNesmith]

This doesn't look like an InstallAware error message at all.

[Stephen Ibbs]

Many thanks Michael. He was running some sort of weird firewall or security system so it was HIS message rather than mine or yours - thank goodness. He disabled it and everything worked fine.

Sincerely

Stephen