Setup looking in wrong directory for files during install

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EricB
Posts: 54
Joined: Tue Mar 29, 2005 12:00 pm

Setup looking in wrong directory for files during install

Postby EricB » Tue Jul 26, 2005 7:47 pm

I have an install project that worked fine until this evening. I have created many installs today, and until now it was working correctly.


When I try to run the created setup program, I get the following error for one or more files:
====================================
Error

Error reading from file: D:\\Win_Temp\\mia71.tmp\\data\\OFFLINE\\IFEPMTOULNNSDAEBIAARDETGEIFFFF0\\filename Verify that the file exists and that you can access it.
====================================

The actual location of the file the installer is looking for is: D:\\Win_Temp\\mia71.tmp\\setup_project\\Release\\Single\\data\\OFFLINE\\IFEPMTOULNNSDAEBIAARDETGEIFFFF0\\filename

What do I need to do to fix this issue?

Thanks,

Eric

casic
Posts: 260
Joined: Thu Mar 17, 2005 4:02 am
Location: Germany
Contact:

Postby casic » Sun Dec 11, 2005 4:47 am

I had a similar problem by one user:

Files decrompressed to:
T:\\mia7F.tmp\\mia1\\OFFLINE\\...

Setup searched files in:
T:\\mia7F.tmp\\OFFLINE\\...

Using InstallAWARE Studio 2005 Second Edition SP 1 Passion Update 2

cu

Markus

sinan
Site Admin
Posts: 1028
Joined: Sat Nov 13, 2004 8:12 am
Contact:

Postby sinan » Sun Dec 11, 2005 7:27 am

Any reproducible steps for this issue, so I can try to reproduce it and escalate to product team?

casic
Posts: 260
Joined: Thu Mar 17, 2005 4:02 am
Location: Germany
Contact:

Postby casic » Sun Dec 11, 2005 7:37 am

Unfortunately this can only be reprodued on a customers machine. I tried to reproduce this behaviour by myself - without any success. Currently this is the only one installation - if I get more customers with this problem, I will post again.

Thanx,

Markus


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