CD/DVD version build has a link on the build machine

[kishorkk23]

Whenever I create a CD/ DVD version build, a file Uncrom~/data gets accessed from the machine where the build was created.
This creates problem if a user tries the build to uninstall from home.
We get the ERROR(Attached is the snapshot)
Please can anyone tell how to overcome this when creating a CD/DVD version build.

This does not come when I create a Single exe build.

But I always need a CD/DVD version build. Pls help

[FrancescoT]

Dear User,

For what I see your error seems caused by the Network path you are using and not by the InstallAware build.

Honestly, I have also tried to build a CD image from an IA generated CD layout ... and works fine.

Regards

[kishorkk23]

Well The users directly execute the installation exe from the server machine, instead of copying the whole cd/dvd version, that is why we see the network.

But my question is why does when we Uninstall we still get the dependency on the network ???

[FrancescoT]

Dear User,

honestly, I just tried to replicate your issue and even using a Network path to install a CD build package, it uninstalls correctly.

I really don't know what could cause the behaviour you seem to have.

Regards

[kishorkk23]

Well install from network and disconnect the network when you uninstall.
You will get this error.

[FrancescoT]

Dear User,

I have just tested removing completely any network connection before uninstalling and the uninstall process completes correctly.

If you are able to replicate your issue with a very minimal project, post it and I will have a look.

Regards.

[kishorkk23]

With a small project it works fine.
I would like to know the cause of this issue and fix this for our project.

Can you please provide some tips to find the cause for these kinda issues.
I searched in the forum, many people had these issues. But none had a satisfactory ans/fix.

[FrancescoT]

Dear User,

I'm happy to share with you any useful tips, but I really don't know what happens in your specific case.

If you could post the topics you are refering, where other users seem to have your issue ... maybe it could help me.

Alternatively, if you have a project that replicates the issue and you don't want to post it on the forum, please contact me at; support@installaware.com.

Let me know.

Regards

[kishorkk23]

I have refereed this link

searchResult.html?cx=011227709885969188372%3Aqggzqb4je8k&cof=FORID%3A9&ie=UTF-8&q=could+not+access&sa=Search&siteurl=www.installaware.com%2Fforum%2Fviewtopic.php%3Ff%3D2%26t%3D9399&ref=www.installaware.com%2Fforum%2Fsearch.php%3Fsearch_id%3Degosearch%26sid%3Dc4eff334f4ab089b7c663059af0c7098&ss=8344j4817550j26

and I am getting similar issue..

[FrancescoT]

Dear User,

... your link is not correct, verify it!

Regards

[kishorkk23]

Please login to the forum and then click.
I am able to access.
Else in the search field of the forum give
"could not access"

The links will pop up which has similar issues

[FrancescoT]

Dear User,

honestly, I do not see if there is a relation with the problem you seem to have and the forum topics you are referring to.

I am very happy to try to assist you, but I need more detailed information about your specific issue.

If you can post a very minimal project that replicates your issue, it will be definitively the best possible way for me to verify what happens.

Regards.

[Natalie.etd]

Was this issue ever resolved? I am seeing the same thing with my installation...

[FrancescoT]

Dear Natalie,

please try to be more specific on your isse.

The one reported with this forum ... it seems caused by the Network path used and not by the InstallAware output.

Regards