Noob Fails Miserable - Please Help!

[selkov]

I just downloaded the trial for Install Aware Virtualization.

I installed it to a Win 7 x86 pc and rebooted.
Installed a previously uninstalled program, installed the registration key and ran the program.
Rebooted.
Ran Installaware Virtualization on that program and created a packed version.
Copied the package to another pc that has not either programs on it and ran it.

When it opened it said it was a DEMO version and prompted for a registration key.

I have tried with several other packaging options but can not seem to capture the registration information to allow me to use the program.

Can someone help me please?

[FrancescoT]

Dear User,

I can only suppose that probably the virtualized package stores somewhere the activation information ... and these are not available with virtualized package you created.

I'm very sorry, but this depends on how the package you are virtualizing works ... or probably it executes some verification routines that doesn't permit it.

Regards.

[selkov]

I was able to virtualize the package with Cameyo. Seem like your missing something!

[FrancescoT]

I don't believe so ... but if you prefer that one, use it!

Regards.

[selkov]

its not a question of preference. There are benefits to your package. As I was evaluating this product and your customer support is just so awesome I plan to continue to not spend my monies with you. At least if i get this level of customer disservice from Cameyo I would not have had to pay $2k for it!

I hope your buisness polices continue to serve you well.

[FrancescoT]

Dear User,

First of all, I don't tolerate this kind of sarcasm about the support that we offer with this board.

if you say "Seem like your missing something!" and as you are continuing to discuss about the matter, how do you pretend a better consideration?

As you can easily verify with any reply that I personally give to each posted question, we take in maximum consideration any support request that we receive.
... and I'm sure of this, because I personally take care of each one.

Anyway, if want to discuss about a possible problem that you have with using our products, I am personally available to help you.
At the same time, if your objective it is only to denigrate our works, I have to ask you to stop to continue to use our board.

Regards.