Problem in Dialog Editor after upgrading to IA16

Got a problem you cannot solve? Try here.
alibaba
Posts: 314
Joined: Fri Jun 26, 2009 8:46 am
Location: Thuringia, Germany

Problem in Dialog Editor after upgrading to IA16

Postby alibaba » Tue Jul 02, 2013 7:25 am

Hi,

I have updated to IA16 and now I cannot edit a combo-box in my dialog. I think it is because of some characters in the item list, look attached picture. What can I do, do I have to built the dialog completely new?

EDIT: this is what was insert as items:

Deutschland
Österreich
Schweiz (deutsch)
Schweiz (französisch)
Frankreich
Großbritannien
USA
Attachments
ia16_dialog_item.PNG
Error after klicking the item edit button in the dialog editor.
ia16_dialog_item.PNG (350.17 KiB) Viewed 10436 times

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Problem in Dialog Editor after upgrading to IA16

Postby FrancescoT » Tue Jul 02, 2013 9:08 am

Dear Alibaba,

could you post the dialog file? ... I would like to have a look.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

alibaba
Posts: 314
Joined: Fri Jun 26, 2009 8:46 am
Location: Thuringia, Germany

Re: Problem in Dialog Editor after upgrading to IA16

Postby alibaba » Wed Jul 03, 2013 2:14 am

No problem, hope this is what you need.

I think the problem is that I had insert "unicode" characters in the item list that are now converted and not readable.
Attachments
dialog.ZIP
(3.08 KiB) Downloaded 416 times

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Problem in Dialog Editor after upgrading to IA16

Postby FrancescoT » Wed Jul 03, 2013 11:07 am

Dear Alibaba,

I just tried with IA 16 ... and it seems to work fine.
dialog.png
dialog.png (196.92 KiB) Viewed 10415 times

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

alibaba
Posts: 314
Joined: Fri Jun 26, 2009 8:46 am
Location: Thuringia, Germany

Re: Problem in Dialog Editor after upgrading to IA16

Postby alibaba » Thu Jul 04, 2013 12:49 am

Yes I can also "run" the dialog. But have you tried to edit the items of the combo box!?
You will get the error...what to do now.

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Problem in Dialog Editor after upgrading to IA16

Postby FrancescoT » Thu Jul 04, 2013 11:31 am

Dear Alibaba,

I found the same and I have already posted a note about it to our dev team.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Problem in Dialog Editor after upgrading to IA16

Postby FrancescoT » Mon Jul 08, 2013 8:55 am

Dear Alibaba,

the issue has been fixed with the latest IA 16 updates.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

redbyron
Posts: 28
Joined: Fri Nov 12, 2010 2:21 am

Re: Problem in Dialog Editor after upgrading to IA16

Postby redbyron » Mon Jul 29, 2013 5:31 am

Hi Francesco,

i rebuild my license on 29/7/2013 and applied it.
Version number is 7.23.13 and still does not work.
Is there any hotfix available? Also could you synchronize versions numbers,
eg when you say 16.07 then version window should also say 16.07 and not the build date

Thank you in advance,

Michael
Regards,

Michael

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Problem in Dialog Editor after upgrading to IA16

Postby FrancescoT » Mon Jul 29, 2013 10:31 am

Dear Michael,

IA version 16.07 (which it is the most recent update available), requires complete product re-installation if not updating from IA 16.06 version.
Did you do that?

I have personally verified this issue and I'm sure that it has been fixed.

Note.
IA version numbers are syncronized ... but currently the IA IDE reports the build number only.
The IA version installed can be verified via ARP (... under Control Panel).

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

redbyron
Posts: 28
Joined: Fri Nov 12, 2010 2:21 am

Re: Problem in Dialog Editor after upgrading to IA16

Postby redbyron » Tue Jul 30, 2013 4:16 am

Hi Francesco,

i downloaded the full 16.07 setup (2.1 Gb) and reinstalled (in ARP it showed 16.0.0.2013, after setup 16.0.7.2013). Then i applied my latest license and it worked. But i must admit that this is much unconventional, as it took much time to remove installaware 16, reinstall installaware 16 and then apply the latest patch/license. It also lost all the last used projects list etc.

I suggest to make more clear in blog posts when we must download full version, or just apply the license/patch in order to upgrade.

Thank you for your help and quick responding,

Michael
Regards,

Michael

bokkie
Posts: 767
Joined: Sun Feb 08, 2009 6:30 am

Re: Problem in Dialog Editor after upgrading to IA16

Postby bokkie » Tue Jul 30, 2013 4:33 am

redbyron wrote:Hi Francesco,

...It also lost all the last used projects list etc...

Michael


Michael, refer to this thread viewtopic.php?f=2&t=8593. It identifies where the file is that contains the MRU. It's too late now I think, but when you upgrade next save the file and copy it back afterwards. I haven't verified it but perhaps you can edit the file and add the missing MRUs you like to use.
Peter. Smartly dressed, he still resembles an unmade bed.
InstallAware MVP


Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 64 guests