Can't write to HKLM registry on Windows Server 2008

cjoyce · Post by **cjoyce** » Thu Sep 03, 2009 9:23 pm

I'm using IA9 Studio and have been banging my head over registry access for hours. I was testing on Windows Server 2008 and my installer creates a key under HKLM\\Software... but although the installer completes successfully, the registry key doesn't get created. I'm logged in as domain admin so I don't think it is a security permissions issue. I can manually create the key just fine.

I finally gave up and tested on my Windows 7 desktop and it works fine.

Any thoughts as to what's causing the issue?

Thanks,
Chris

neillans · Post by **neillans** » Fri Sep 04, 2009 5:05 pm

It could be permissions .... what access is the MSI Exec itself being ran under?

Is it 64-bit by any chance? If so, check the virtualisation (InstallAware is a 32-bit application so gets virtualised, and you will need to put the install into 64-bit mode).

cjoyce · Post by **cjoyce** » Fri Sep 04, 2009 6:16 pm

I'm installing as the domain admin. It is 64-bit so I will try that setting. Thanks!

cjoyce · Post by **cjoyce** » Sat Sep 05, 2009 9:38 pm

Hi Andy,

I tried enabling 64-bit mode but that didn't help. I set it via script at the top of the installer. As domain admin, I can't write to HKLM.

The install works on 2003 and Windows 7.

Chris

cjoyce · Post by **cjoyce** » Sat Sep 05, 2009 10:01 pm

Actually, that one line broke the entire install. It says it is successful but no files are copied. All I did was add a line to set it to native 64-bit mode.

neillans · Post by **neillans** » Sun Sep 06, 2009 2:42 pm

You are going to need to let us see your script -- there are too many unknown factors here to make any sensible suggestions. Sorry