Wrong language in installer messages

compumaik · Post by **compumaik** » Mon Sep 07, 2009 10:06 am

An email from England reached me, sending the attached screenshot.

The Windows is English (maybe Irish), but the text in the feature selection appears in Spanish (the installer is translated to 6 languages).
The language is automatically set by the installer depending on the Operating Systems language. That is english.

What could cause this to display the message in Spanish?

File Attached:

image1.png

neillans · Post by **neillans** » Mon Sep 07, 2009 2:15 pm

Sorry but without access to the installer and diagnostic log information, we are unable to offer any opinion!

compumaik · Post by **compumaik** » Tue Sep 08, 2009 7:00 am

Hm, I don't think to upload the installer here is not a good idea (about 30 MB). Unfortunetely I can't reproduce the issue here. What Log-Information do you need?

Maybe, the attached short film of the installer may give you some ideas? It was recorded in a VMWare Virtual Machine at customers site.

A little strange is, that the decompress message at the beginning and the feature selection is in Spanish, but the cancel-question is in english. As far as I know, these are all three System messages.

You may require the VM codec for the film which is available here:
http://www.vmware.com/download/eula/mov ... r_v55.html

File Attached:

Clone of 2003 Server STD Movie002.avi

neillans · Post by **neillans** » Tue Sep 08, 2009 3:07 pm

Can you get some information about the locale of the machine this was ran on? What regional settings etc?

compumaik · Post by **compumaik** » Thu Nov 12, 2009 5:49 am

Sorry for the long gap in time, but it's hard to get information from the UK.

In the meantime I figured out myself how to reproduce this issue.

In the Regional and Language Options-Dialog of Windows 2003 there are two drop-down lists for setting language options. When installing Windows 2003 (english version) both are set to English (United States). With this setting, the installer message is displayed in english as expected. If you switch the upper dropdown-list to English (United Kingdom) the Installer messages are displayed in Spanish.

With my installer (compiled with installaware

this is reproducible.

The customer from england insits to have the English (United Kindom) setting instead of English (United States).

Do you have a solution for this?

Thanks,
compumaik

File Attached:

language_settings.gif