Network failure during setup

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Speedy84
Posts: 18
Joined: Tue May 01, 2007 4:02 am

Network failure during setup

Post by Speedy84 »

I'm getting an error during my setup

something like network failure reading file
c:\\DOCUME~1\\user\\LOCALS~1\\Temp\\mia1\\Setup.msi

i'm building my files trough an network location like S:\\Test\\setup
Tiago
Posts: 129
Joined: Thu Jun 18, 2009 9:08 am

Post by Tiago »

Hi there,

I'm having the same problem here. In my case, I'm running the setup from C: and when MSICode reaches the Apply Install line, the message pops up.

"A network error ocurred while attempting to read from the file: C:\\PCFServer\\Release\\Uncompressed\\PCFClientInstaller.msi"

The MSI file IS there, but the installer is not being able to read from it.

The error message is attached.
Can anybody help me understanding what's going on?

Thanks in advance.

File Attached:

ErroMSI.bmp
[b]Tiago Rocha[/b]
[i]Product Technology[/i]
www.ppi-multitask.com.br
neillans
Posts: 536
Joined: Sat Nov 04, 2006 6:21 am
Location: Scottish Borders, UK

Post by neillans »

Can you both submit log files ? :)
Andy Neillans
Tiago
Posts: 129
Joined: Thu Jun 18, 2009 9:08 am

Post by Tiago »

Hi Neillans!

What kind of log could I submit?

Thanks for the help!
[b]Tiago Rocha[/b]
[i]Product Technology[/i]
www.ppi-multitask.com.br
neillans
Posts: 536
Joined: Sat Nov 04, 2006 6:21 am
Location: Scottish Borders, UK

Post by neillans »

If you run your setup with logging enabled, you can submit the file to us for further investigation.
Andy Neillans
Tiago
Posts: 129
Joined: Thu Jun 18, 2009 9:08 am

Post by Tiago »

I'm not being able to reproduce this error at this moment, but I'll surely post the log here when that error happens again. By the way, can I enable setup logging as a default for my product installation, or should I always run my installation through the command-line and using the parameter /l=<path>?

Thank you very much, Neillans!
[b]Tiago Rocha[/b]
[i]Product Technology[/i]
www.ppi-multitask.com.br
Tiago
Posts: 129
Joined: Thu Jun 18, 2009 9:08 am

Post by Tiago »

OK, I created a new project for testing purposes and the error just popped-up once again. The log is attached.

Any help would be appreciated.

File Attached:

log.log
[b]Tiago Rocha[/b]
[i]Product Technology[/i]
www.ppi-multitask.com.br
Tiago
Posts: 129
Joined: Thu Jun 18, 2009 9:08 am

Post by Tiago »

I found out that, in my case, that was happening because of the inexistence of the DFM dialog files in my project folder. I'm pretty sure this problem happens within some other scenarios as well. I'll be back when I have something new.

Thank you very much.
[b]Tiago Rocha[/b]
[i]Product Technology[/i]
www.ppi-multitask.com.br
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