MSI UAC popup with no digital signature

rasmusw · Post by **rasmusw** » Tue Nov 10, 2009 5:59 pm

I have converted a single file setup to an msi file.
The single file setup was signed with a certificate using IA's built-in tool.
The MSI file was signed with finalbuilder.

The MSI file and the original .exe have valid certificates.

However, when running the MSI file, Vista pops up two UAC dialogs. The first one is looking good with the signature information.
The second UAC dialog is shown in "ugly style" because something is not signed.
When clicking "Details" in that popup, it says "Update 2.0 InstallAware Software Corporation". (The 2.0 may be because that is the version of my app).

How do I fix this popup, or even better: How do I remove this second popup completely? - Windows already displays a UAC prompt when running the MSI file. Something is launched from that MSI file which triggers the second popup.

neillans · Post by **neillans** » Thu Nov 12, 2009 5:27 pm

Can you try signing it using the built in signing support in InstallAware? Might actually be a bug in FinalBuilder and would be good to rule this out.

rasmusw · Post by **rasmusw** » Fri Nov 13, 2009 2:20 am

I have tried signing it now with the IA signing tool and it works.
Right now, I can't make it fail when using Finalbuilder's tool either.
It was probably a user error, then. Sorry.

There are still two popups, though. One while the MSI package is initializing, and one when it runs the installer.
Is it possible to make the second one go away?

neillans · Post by **neillans** » Tue Nov 17, 2009 4:30 pm

Hmm - if you are using a later version of IA, I believe there should be only one popup, but I haven't tried it personally in a while

Can you confirm the version you are using?

Would you be willing to send us your installer for testing and verification?

rasmusw · Post by **rasmusw** » Wed Nov 18, 2009 3:45 am

I am using IA version 9 build moya 052409.

I could send the installer, where do I send it to, and which files are needed?

neillans · Post by **neillans** » Sun Nov 22, 2009 5:12 pm

If you compress the exe file into a password protected zip file, and send it to me at [email protected] Note that you need to password project the zip, otherwise it will be blocked

figo · Post by **figo** » Wed Apr 14, 2010 10:47 am

Hi Neillans,
I too am experiencing the same issue with the 2 pop ups that was reported by rasmusw:

There are still two popups, though. One while the MSI package is initializing, and one when it runs the installer.
Is it possible to make the second one go away?

Was there a solution for only having one UAC pop up?

thanks,

- L

MSI UAC popup with no digital signature

MSI UAC popup with no digital signature

Re: MSI UAC popup with no digital signature