InstallAware cannot be located on your system

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mikep
Posts: 5
Joined: Fri May 08, 2009 1:51 pm

InstallAware cannot be located on your system

Post by mikep »

I downloaded and installed v9 r2, after uninstalling older v9. Then I generated a license key, downloaded, and ran it. I got this message (tried three times):
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Packard Systems InstallAware Licensing Setup
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InstallAware cannot be located on your system.

Please download and install the trial edition of InstallAware from the public InstallAware website before attempting to install your license.
---------------------------

How can I repair this?

Thanks
Mike
MichaelNesmith
Posts: 3452
Joined: Thu Dec 22, 2005 7:17 pm
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Re: InstallAware cannot be located on your system

Post by MichaelNesmith »

Please email support to schedule a remote assistance session.
Michael Nesmith
Install[b]Aware[/b]
[i]Home of The Next Generation MSI Installer[/i]
Get your free copy today - http://www.installaware.com/
mikep
Posts: 5
Joined: Fri May 08, 2009 1:51 pm

Re: InstallAware cannot be located on your system

Post by mikep »

Thanks for the reply.

I solved the issue. For the benefit of others, I first uninstalled r2. Then I went through the registry searching for "installaware" and removed anything that referred to the old location of v9 (r2 installs in a different folder under Program Files).

After re-installing r2, the license key exe worked.

Thanks
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