Installation fails from distant web server

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Didier44
Posts: 15
Joined: Tue Nov 30, 2010 2:29 am

Installation fails from distant web server

Post by Didier44 »

Hello anybody
i'm using installAware 7R2 under Windows 7 and my installation fails when i 'm trying to execute it from my distant server: I've tried it on my local machine with success ; so i have transferred my 4 files (MySetup.exe , data.7zip file (database file), programmes.7zip file(2 exe) and 1 ini file ) ; at the begiining all seemes to be go i have my screens (identification etc...) but when installation setup tries to download zip file , it fails with the next error message .
error message
error message
Capture.JPG (31.18 KiB) Viewed 3833 times
I've verified many time way of my web server and it seems to be good so ????
I'd like to be sure that this way must be http://MySite.org/Bases.7zip (the default way that is set by installAware)
i have no more idea to understand why this setup fails .
So thank yopu for your help , im becoming bald :)
Didier44
Posts: 15
Joined: Tue Nov 30, 2010 2:29 am

Re: Installation fails from distant web server

Post by Didier44 »

I've found
Perhaps it 'll be helpfull for someone:
When you create feature for example Program File , InstallAware memorize for Web Media Block exact name with capital letter but it creates a zip file with only small letters ; so on my server which considers small and capital caracter as different , my installation fails !!!!!
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Installation fails from distant web server

Post by giaviv »

Dear Didier44,

Great - thanks for sharing. This happens quite often (not only with IA) when using Apache and other case-sensitive servers :)
Aviv Giladi
InstallAware Software

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