Error During Install

[Roostar2004]

I have a customer who is trying to install one of my products and is getting a dialog box that just says "Error" during the install of the application. I have included the log file from the install. I looked up the errors displayed in the document but I really not sure what to make of it. Any help with this would be greatly appreciated!

InstallAware>
<SetupSplash>
<StubSize>
</StubSize>
<StubData>
</StubData>
<GlobalLists>
</GlobalLists>
<SupportDir>
</SupportDir>
<ExtractArchive>
</ExtractArchive>
<ResourcePath>
</ResourcePath>
<Dialogs>
</Dialogs>
</SetupSplash>
<RunScript>
<Variables>
</Variables>
<CompileScript>
</CompileScript>
<BootStrap>
</BootStrap>
<myah>
=== FLOWCAL 7 Enterprise - InstallAware Wizard: Applying Changes @2/21/2011 10:00:37 AM ===

*** Variables ***
MADCAP_EXIST,TRUE,WINDOWHANDLE,13109192,WINSYSDIR,C:\WINDOWS\system32\,TESTIT_EXPORT,NO$VALUE,TESTIT_IMPORT,NO$VALUE,RECOMMENDEDUPGRADE,FALSE,LOGGED,c:\data2\733.txt,THEME,0,TIME,"10:00:37 AM",NATIVE_ROLLBACK,TRUE,SELECTED,0,TARGETDIR,C:\_FC\FLOWCAL-7\,LASTERROR,,SHORTCUTFOLDER,"C:\Documents and Settings\All Users\Start Menu\Programs\\FLOWCAL 7 Enterprise",PRELIST,,MYAH_thMax,100,NATIVE_PROGRESS,0,VC91_REMAINDER,,DATADIR,"C:\Documents and Settings\All Users\Application Data\{9B82013B-0BC5-4DD8-AAB5-BF68D568EBD1}\",STARTMENU,"FLOWCAL 7 Enterprise",MYAH_DISABLE_ROLLBACK,FALSE,ADDQUICKLAUNCH,False,NET2SP2_ISVISTA,FALSE,SUPPORTDIR,C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\,ROOTDIR,C:\DOCUME~1\randyh\LOCALS~1\Temp\miaB72.tmp\,IISHOST,localhost,SUCCESS,,CHECKSYSTEM,TRUE,TEMPDIR,C:\DOCUME~1\randyh\LOCALS~1\Temp\,PROGRESS,0,DESKTOPDIR,"C:\Documents and Settings\randyh\Desktop\",MADCAP,TRUE,SHORTCUTFILES,"C:\Documents and Settings\randyh\Start Menu\Programs\",VC91,TRUE,MSI31,TRUE,PREREQ,FALSE,SERVICES,NO$VALUE,BDIR,C:\_FC\FLOWCAL-7\,WINDIR,C:\WINDOWS\,REPAIR,FALSE,MYAH_thProgressText,"Installing FLOWCAL 7 Enterprise",EXEDIR,C:\DOCUME~1\randyh\LOCALS~1\Temp\miaB72.tmp\,GLASS,FALSE,MYAH_thCancelled,FALSE,MYAH_IsCancelled,FALSE,VERSION,7.3.3,UNINSTALLLINK,"C:\Documents and Settings\All Users\Application Data\{9B82013B-0BC5-4DD8-AAB5-BF68D568EBD1}\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.exe",MADCAPVERSION,5.0.0.0,ADDSHORTCUT,FALSE,MINIMUM,FALSE,NEWINSTANCE,FALSE,INSTALLDIR,"C:\Program Files\Flow-Cal, Inc\FLOWCAL Enterprise",PRODUCTCODE,{25FA8563-C8D3-4F65-B777-054792A94754},CRYSTALSP1_OLD,FALSE,MYAH_thFinished,FALSE,PROGRAMFILES,"C:\Program Files\",NET2SP2_REGISTRY,2.2.30729,MYAH_thMin,0,NATIVE_ENGINE,FALSE,CRYSTALINSTALLED,12.2.4.507,SETUPPATH,$SFXPATH$,NATIVE_LOGGING,,LICENSE,TRUE,COPYWEBLOCK,,TESTIT_SERVICES,NO$VALUE,SHORTCUTFILESALL,"C:\Documents and Settings\All Users\Start Menu\Programs\",COMMONFILES,"C:\Program Files\Common Files\",ALLUSERS,TRUE,NEEDSUPGRADE,FALSE,SAVEDATA,FALSE,COMPANY,"Flow-Cal, Inc.",QUICKLAUNCHDIR,"C:\Documents and Settings\randyh\Application Data\Microsoft\Internet Explorer\Quick Launch\",NATIVE_OVERWRITE,PROMPT,WIZARD,NOTMODAL,CRYSTALSP1,FALSE,DATE,2/21/2011,TITLE,"FLOWCAL 7 Enterprise",REMOVE,FALSE,COMPLETE,TRUE,PERSONALIZED,FALSE,MYAH_LastDelegateTick,868645000,REVISIONCODE,{9B82013B-0BC5-4DD8-AAB5-BF68D568EBD1},REBOOTNOW,OK,MADCAP_PATH,"C:\Program Files\\MadCap Software\MadCap Help Viewer V5\HelpViewer.app",PATH,"C:\Program Files\",MAINTENANCE,FALSE,NET2SP2,TRUE,ABORTONERROR,TRUE,NATIVE_OVERWRITE_OLDER,FALSE,PROGRESSMODE,,ABORTEDONERROR,FALSE,MYAH_LastActiveTick,868620703,DELAYUNTIL_APPLYCHANGES,FALSE,HELP,FALSE,XP,XP,RUNAPP,TRUE,GPOPATH,,USERCOMPANY,"Flow Cal Measurement Solutions",USERNAME,"Randy Herman",MYAH_TIMEOUT,10,CRYSTALVERSION,12.2.4.507,OVERRIDECACHE,,VC91_FILE,C:\WINDOWS\WinSxS\x86_Microsoft.VC90.MFC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_405b0943\mfc90.dll,REBOOTCOMPUTER,FALSE,MYAH_DISABLE_VISTA_RESTART_MANAGER,FALSE,ISNT,TRUE,SFXPATH,c:\docume~1\randyh\desktop\,SILENT,FALSE,ABORT,FALSE,WWWROOTDIR,,ENGINECACHE,"C:\Documents and Settings\All Users\Application Data\{9B82013B-0BC5-4DD8-AAB5-BF68D568EBD1}\",ADVERTISE,FALSE,SFXFILE,733123~1.exe,MYAHLOGO,,MODIFY,TRUE,NATIVE_ERROR,PROMPT,MYAH_COMPRESS_INSTALLER_CACHE,TRUE,MYAH_thProgress,0,EXEFILE,C:\DOCUME~1\randyh\LOCALS~1\Temp\miaB72.tmp\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.exe,CRYSTAL2008,TRUE,CMDLINE,"/L=c:\data2\733.txt /m=""C:\DOCUME~1\randyh\Desktop\733123~1.EXE"" /k=""""",PROGRESSTEXT,"Installing FLOWCAL 7 Enterprise",LANGUAGE,,NEWLINE,"
",NATIVE_OLDLOG,,MSIFILE,C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi

*** Properties ***
ACFDEED88,FALSE,AB3991ABC,FALSE,A27D6F7BD,FALSE,AE432B750,FALSE,AE04154C7,FALSE,A244430D2,FALSE,A35DAD5B4,FALSE,A86AAB3B1,FALSE,AE2C9BF20,FALSE,AE1AC132B,FALSE,A7A4E0E6A,FALSE,A2638C572,FALSE,A9CA3C552,FALSE,AF077B302,FALSE,A7C11FC,FALSE,AA312F0C0,FALSE,A21A5CDB7,FALSE,AB995E068,FALSE,A6E22BB52,FALSE,A88C39C9B,FALSE,A4179DEBD,FALSE,A69C812E2,FALSE,A9E50B5AB,FALSE,A994C1845,FALSE,A927DAC51,FALSE,AFAEACCF0,FALSE,AB3991ABC,TRUE,PB3991ABC_1,C:\_FC\FLOWCAL-7\,A27D6F7BD,TRUE,P27D6F7BD_1,"C:\Documents and Settings\All Users\Start Menu\Programs\FLOWCAL 7 Enterprise",P27D6F7BD_2,"C:\Documents and Settings\All Users\Application Data\{9B82013B-0BC5-4DD8-AAB5-BF68D568EBD1}\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.exe",P27D6F7BD_3,,P27D6F7BD_4,,AE432B750,TRUE,PE432B750_1,"C:\Documents and Settings\All Users\Start Menu\Programs\FLOWCAL 7 Enterprise",PE432B750_2,C:\_FC\FLOWCAL-7\Tools\ShowCfx.exe,PE432B750_3,,PE432B750_4,C:\_FC\FLOWCAL-7\Tools,AE04154C7,TRUE,PE04154C7_1,"C:\Documents and Settings\All Users\Start Menu\Programs\FLOWCAL 7 Enterprise",PE04154C7_2,C:\_FC\FLOWCAL-7\Tools\DataExchangeCS.exe,PE04154C7_3,,PE04154C7_4,C:\_FC\FLOWCAL-7\Tools,A244430D2,TRUE,P244430D2_1,"C:\Documents and Settings\All Users\Start Menu\Programs\FLOWCAL 7 Enterprise",P244430D2_2,C:\_FC\FLOWCAL-7\FlowCal.exe,P244430D2_3,,P244430D2_4,C:\_FC\FLOWCAL-7\,AE2C9BF20,TRUE,AE1AC132B,TRUE,A7A4E0E6A,TRUE,P7A4E0E6A_3,C:\_FC\FLOWCAL-7\,AFAEACCF0,TRUE,PFAEACCF0_2,C:\_FC\FLOWCAL-7\FlowCal.exe,MSINTEMP,C:\DOCUME~1\randyh\LOCALS~1\Temp
*** MSI Database ***
C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi

*** GUID ***
{25FA8563-C8D3-4F65-B777-054792A94754}

*** Data Directory ***
C:\DOCUME~1\ALLUSE~1\APPLIC~1\{9B820~1
*** Media Directory ***
\DOCUME~1\ALLUSE~1\APPLIC~1
*** MSI Directory ***
C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1

=== Verbose logging started: 2/21/2011 10:00:37 Build type: SHIP UNICODE 3.01.4001.5512 Calling process: C:\DOCUME~1\randyh\LOCALS~1\Temp\miaB72.tmp\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.exe ===
MSI (c) (D8:54) [10:00:38:000]: Resetting cached policy values
MSI (c) (D8:54) [10:00:38:000]: Machine policy value 'Debug' is 0
MSI (c) (D8:54) [10:00:38:000]: ******* RunEngine:
******* Product: C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi
******* Action:
******* CommandLine: **********
MSI (c) (D8:54) [10:00:38:015]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (D8:54) [10:00:38:015]: Grabbed execution mutex.
MSI (c) (D8:54) [10:00:38:047]: Cloaking enabled.
MSI (c) (D8:54) [10:00:38:047]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (D8:54) [10:00:38:062]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (DC:50) [10:00:38:078]: Grabbed execution mutex.
MSI (s) (DC:BC) [10:00:38:094]: Resetting cached policy values
MSI (s) (DC:BC) [10:00:38:094]: Machine policy value 'Debug' is 0
MSI (s) (DC:BC) [10:00:38:094]: ******* RunEngine:
******* Product: C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi
******* Action:
******* CommandLine: **********
MSI (s) (DC:BC) [10:00:38:109]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (DC:BC) [10:00:38:109]: Setting cached product context: User non-assigned for product: 06C7E36CBE523D11E8AD000A9C118E5E
MSI (s) (DC:BC) [10:00:38:109]: Using cached product context: User non-assigned for product: 06C7E36CBE523D11E8AD000A9C118E5E
MSI (s) (DC:BC) [10:00:38:125]: Setting cached product context: User non-assigned for product: 1169AC3F24DC2654DABA5A45FCE8711F
MSI (s) (DC:BC) [10:00:38:125]: Using cached product context: User non-assigned for product: 1169AC3F24DC2654DABA5A45FCE8711F
MSI (s) (DC:BC) [10:00:38:140]: Setting cached product context: User non-assigned for product: CC0F669E3B673D1149B5000CF41B67A0
MSI (s) (DC:BC) [10:00:38:140]: Using cached product context: User non-assigned for product: CC0F669E3B673D1149B5000CF41B67A0
MSI (s) (DC:BC) [10:00:38:140]: Setting cached product context: machine assigned for product: 00002109010090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:140]: Using cached product context: machine assigned for product: 00002109010090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:140]: Setting cached product context: machine assigned for product: 00002109110000000000000000F01FEC
MSI (s) (DC:BC) [10:00:38:140]: Using cached product context: machine assigned for product: 00002109110000000000000000F01FEC
MSI (s) (DC:BC) [10:00:38:140]: Setting cached product context: machine assigned for product: 00002109440090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:140]: Using cached product context: machine assigned for product: 00002109440090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:140]: Setting cached product context: machine assigned for product: 00002109510090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:140]: Using cached product context: machine assigned for product: 00002109510090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:140]: Setting cached product context: machine assigned for product: 00002109511090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:140]: Using cached product context: machine assigned for product: 00002109511090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:140]: Setting cached product context: machine assigned for product: 00002109610090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:140]: Using cached product context: machine assigned for product: 00002109610090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Setting cached product context: machine assigned for product: 00002109711090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Using cached product context: machine assigned for product: 00002109711090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Setting cached product context: machine assigned for product: 00002109810090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Using cached product context: machine assigned for product: 00002109810090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Setting cached product context: machine assigned for product: 00002109910090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Using cached product context: machine assigned for product: 00002109910090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Setting cached product context: machine assigned for product: 00002109A10090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Using cached product context: machine assigned for product: 00002109A10090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Setting cached product context: machine assigned for product: 00002109B10090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Using cached product context: machine assigned for product: 00002109B10090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Setting cached product context: machine assigned for product: 00002109C20090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Using cached product context: machine assigned for product: 00002109C20090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:156]: Setting cached product context: machine assigned for product: 00002109E60090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:172]: Using cached product context: machine assigned for product: 00002109E60090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:172]: Setting cached product context: machine assigned for product: 00002109F10090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:172]: Using cached product context: machine assigned for product: 00002109F10090400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:172]: Setting cached product context: machine assigned for product: 00002109F100A0C00000000000F01FEC
MSI (s) (DC:BC) [10:00:38:172]: Using cached product context: machine assigned for product: 00002109F100A0C00000000000F01FEC
MSI (s) (DC:BC) [10:00:38:172]: Setting cached product context: machine assigned for product: 00002109F100C0400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:172]: Using cached product context: machine assigned for product: 00002109F100C0400000000000F01FEC
MSI (s) (DC:BC) [10:00:38:172]: Setting cached product context: machine assigned for product: 09A7F1F0B17E54E40A66821916F9221E
MSI (s) (DC:BC) [10:00:38:172]: Using cached product context: machine assigned for product: 09A7F1F0B17E54E40A66821916F9221E
MSI (s) (DC:BC) [10:00:38:187]: Setting cached product context: machine assigned for product: 0B79C053C7D38EE4AB9A00CB3B5D2472
MSI (s) (DC:BC) [10:00:38:187]: Using cached product context: machine assigned for product: 0B79C053C7D38EE4AB9A00CB3B5D2472
MSI (s) (DC:BC) [10:00:38:187]: Setting cached product context: machine assigned for product: 0DC1503A46F231838AD88BCDDC8E8F7C
MSI (s) (DC:BC) [10:00:38:203]: Using cached product context: machine assigned for product: 0DC1503A46F231838AD88BCDDC8E8F7C
MSI (s) (DC:BC) [10:00:38:203]: Setting cached product context: machine assigned for product: 18555481990E8AB4CBB63FB4F26006C0
MSI (s) (DC:BC) [10:00:38:203]: Using cached product context: machine assigned for product: 18555481990E8AB4CBB63FB4F26006C0
MSI (s) (DC:BC) [10:00:38:203]: Setting cached product context: machine assigned for product: 1A4908760526B674A9FF34674EF831C5
MSI (s) (DC:BC) [10:00:38:219]: Using cached product context: machine assigned for product: 1A4908760526B674A9FF34674EF831C5
MSI (s) (DC:BC) [10:00:38:219]: Setting cached product context: machine assigned for product: 2191E93342647B2438E4210D3236ACDB
MSI (s) (DC:BC) [10:00:38:219]: Using cached product context: machine assigned for product: 2191E93342647B2438E4210D3236ACDB
MSI (s) (DC:BC) [10:00:38:219]: Setting cached product context: machine assigned for product: 26245F7B66BA3B4488FBF96C99146B34
MSI (s) (DC:BC) [10:00:38:234]: Using cached product context: machine assigned for product: 26245F7B66BA3B4488FBF96C99146B34
MSI (s) (DC:BC) [10:00:38:234]: Setting cached product context: machine assigned for product: 26DDC2EC4210AC63483DF9D4FCC5B59D
MSI (s) (DC:BC) [10:00:38:234]: Using cached product context: machine assigned for product: 26DDC2EC4210AC63483DF9D4FCC5B59D
MSI (s) (DC:BC) [10:00:38:234]: Setting cached product context: machine assigned for product: 2BB084C79A246C04AAF5A72AF07C7C3F
MSI (s) (DC:BC) [10:00:38:250]: Using cached product context: machine assigned for product: 2BB084C79A246C04AAF5A72AF07C7C3F
MSI (s) (DC:BC) [10:00:38:250]: Setting cached product context: machine assigned for product: 2cfa90e7db56f284aba805e1cc4692fb
MSI (s) (DC:BC) [10:00:38:250]: Using cached product context: machine assigned for product: 2cfa90e7db56f284aba805e1cc4692fb
MSI (s) (DC:BC) [10:00:38:265]: Setting cached product context: machine assigned for product: 30ECB7411F0CF9C41875A6986B2D9D37
MSI (s) (DC:BC) [10:00:38:265]: Using cached product context: machine assigned for product: 30ECB7411F0CF9C41875A6986B2D9D37
MSI (s) (DC:BC) [10:00:38:265]: Setting cached product context: machine assigned for product: 34053A86A55C7324889C73EEC136DE17
MSI (s) (DC:BC) [10:00:38:265]: Using cached product context: machine assigned for product: 34053A86A55C7324889C73EEC136DE17
MSI (s) (DC:BC) [10:00:38:281]: Setting cached product context: machine assigned for product: 355F4FC200E5CD2458BAA9A1927C9D2D
MSI (s) (DC:BC) [10:00:38:281]: Using cached product context: machine assigned for product: 355F4FC200E5CD2458BAA9A1927C9D2D
MSI (s) (DC:BC) [10:00:38:281]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120622FF
MSI (s) (DC:BC) [10:00:38:281]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120622FF
MSI (s) (DC:BC) [10:00:38:297]: Setting cached product context: machine assigned for product: 5142E5424A780D3428753B126F6E6711
MSI (s) (DC:BC) [10:00:38:297]: Using cached product context: machine assigned for product: 5142E5424A780D3428753B126F6E6711
MSI (s) (DC:BC) [10:00:38:297]: Setting cached product context: machine assigned for product: 5554A81207E6BD24A9A82A41B92411C3
MSI (s) (DC:BC) [10:00:38:297]: Using cached product context: machine assigned for product: 5554A81207E6BD24A9A82A41B92411C3
MSI (s) (DC:BC) [10:00:38:312]: Setting cached product context: machine assigned for product: 68AB67CA7DA73301B744AA0000000010
MSI (s) (DC:BC) [10:00:38:312]: Using cached product context: machine assigned for product: 68AB67CA7DA73301B744AA0000000010
MSI (s) (DC:BC) [10:00:38:312]: Setting cached product context: machine assigned for product: 6ABE867D34C756F41B56B1E19FDBD58D
MSI (s) (DC:BC) [10:00:38:312]: Using cached product context: machine assigned for product: 6ABE867D34C756F41B56B1E19FDBD58D
MSI (s) (DC:BC) [10:00:38:312]: Setting cached product context: machine assigned for product: 6B483006283CFE949B7CC7B07A2F75AE
MSI (s) (DC:BC) [10:00:38:312]: Using cached product context: machine assigned for product: 6B483006283CFE949B7CC7B07A2F75AE
MSI (s) (DC:BC) [10:00:38:312]: Setting cached product context: machine assigned for product: 6D02C9913D0101243B16740602F965EA
MSI (s) (DC:BC) [10:00:38:328]: Using cached product context: machine assigned for product: 6D02C9913D0101243B16740602F965EA
MSI (s) (DC:BC) [10:00:38:328]: Setting cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE
MSI (s) (DC:BC) [10:00:38:328]: Using cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE
MSI (s) (DC:BC) [10:00:38:328]: Setting cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
MSI (s) (DC:BC) [10:00:38:344]: Using cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
MSI (s) (DC:BC) [10:00:38:344]: Setting cached product context: machine assigned for product: 703563AF369161D4DB4411C3F830A7DA
MSI (s) (DC:BC) [10:00:38:344]: Using cached product context: machine assigned for product: 703563AF369161D4DB4411C3F830A7DA
MSI (s) (DC:BC) [10:00:38:344]: Setting cached product context: machine assigned for product: 8411307B7E6C6F049A87EE2D7EE7D7B1
MSI (s) (DC:BC) [10:00:38:359]: Using cached product context: machine assigned for product: 8411307B7E6C6F049A87EE2D7EE7D7B1
MSI (s) (DC:BC) [10:00:38:359]: Setting cached product context: machine assigned for product: 875BCCE3E405A7F48A4BFCF4B339B944
MSI (s) (DC:BC) [10:00:38:359]: Using cached product context: machine assigned for product: 875BCCE3E405A7F48A4BFCF4B339B944
MSI (s) (DC:BC) [10:00:38:359]: Setting cached product context: machine assigned for product: 8C86AFE5DFFCF704B871D7C7162D9FA3
MSI (s) (DC:BC) [10:00:38:359]: Using cached product context: machine assigned for product: 8C86AFE5DFFCF704B871D7C7162D9FA3
MSI (s) (DC:BC) [10:00:38:375]: Setting cached product context: machine assigned for product: 8D7588601DDF92F4F8479EED198E5A78
MSI (s) (DC:BC) [10:00:38:375]: Using cached product context: machine assigned for product: 8D7588601DDF92F4F8479EED198E5A78
MSI (s) (DC:BC) [10:00:38:375]: Setting cached product context: machine assigned for product: 9040151900063D11C8EF10054038389C
MSI (s) (DC:BC) [10:00:38:390]: Using cached product context: machine assigned for product: 9040151900063D11C8EF10054038389C
MSI (s) (DC:BC) [10:00:38:390]: Setting cached product context: machine assigned for product: 93BAD29AC2E44034A96BCB446EB8552E
MSI (s) (DC:BC) [10:00:38:390]: Using cached product context: machine assigned for product: 93BAD29AC2E44034A96BCB446EB8552E
MSI (s) (DC:BC) [10:00:38:390]: Setting cached product context: machine assigned for product: ACFA5B9E6593F264DB5031CBB8FD011D
MSI (s) (DC:BC) [10:00:38:390]: Using cached product context: machine assigned for product: ACFA5B9E6593F264DB5031CBB8FD011D
MSI (s) (DC:BC) [10:00:38:390]: Setting cached product context: machine assigned for product: AD762C69629011C44B7ED4E38F15030D
MSI (s) (DC:BC) [10:00:38:390]: Using cached product context: machine assigned for product: AD762C69629011C44B7ED4E38F15030D
MSI (s) (DC:BC) [10:00:38:390]: Setting cached product context: machine assigned for product: b25099274a207264182f8181add555d0
MSI (s) (DC:BC) [10:00:38:390]: Using cached product context: machine assigned for product: b25099274a207264182f8181add555d0
MSI (s) (DC:BC) [10:00:38:390]: Setting cached product context: machine assigned for product: B755836A31F10A0469728C29BFAC9606
MSI (s) (DC:BC) [10:00:38:390]: Using cached product context: machine assigned for product: B755836A31F10A0469728C29BFAC9606
MSI (s) (DC:BC) [10:00:38:406]: Setting cached product context: machine assigned for product: CEE78C64C2B65A94EB138637C2F12A20
MSI (s) (DC:BC) [10:00:38:406]: Using cached product context: machine assigned for product: CEE78C64C2B65A94EB138637C2F12A20
MSI (s) (DC:BC) [10:00:38:406]: Setting cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (DC:BC) [10:00:38:406]: Using cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (DC:BC) [10:00:38:406]: Setting cached product context: machine assigned for product: D33A333FC5212A23D8ECC5D54132E172
MSI (s) (DC:BC) [10:00:38:422]: Using cached product context: machine assigned for product: D33A333FC5212A23D8ECC5D54132E172
MSI (s) (DC:BC) [10:00:38:422]: Setting cached product context: machine assigned for product: D409084BF37F37640B43A8F594C21948
MSI (s) (DC:BC) [10:00:38:422]: Using cached product context: machine assigned for product: D409084BF37F37640B43A8F594C21948
MSI (s) (DC:BC) [10:00:38:422]: Setting cached product context: machine assigned for product: D8CC484CFC302204984CBDF4208E1AB5
MSI (s) (DC:BC) [10:00:38:437]: Using cached product context: machine assigned for product: D8CC484CFC302204984CBDF4208E1AB5
MSI (s) (DC:BC) [10:00:38:437]: Setting cached product context: machine assigned for product: DC3BF90CC0D3D2F398A9A6D1762F70F3
MSI (s) (DC:BC) [10:00:38:437]: Using cached product context: machine assigned for product: DC3BF90CC0D3D2F398A9A6D1762F70F3
MSI (s) (DC:BC) [10:00:38:453]: Setting cached product context: machine assigned for product: DDA39468D428E8B4DB27C8D5DC5CA217
MSI (s) (DC:BC) [10:00:38:453]: Using cached product context: machine assigned for product: DDA39468D428E8B4DB27C8D5DC5CA217
MSI (s) (DC:BC) [10:00:38:453]: Setting cached product context: machine assigned for product: DDE7F2BCF1D91C3409CFF425AE1E271A
MSI (s) (DC:BC) [10:00:38:453]: Using cached product context: machine assigned for product: DDE7F2BCF1D91C3409CFF425AE1E271A
MSI (s) (DC:BC) [10:00:38:453]: Setting cached product context: machine assigned for product: E5D9D200AB92D6E3B94CD3D7D6CB37C5
MSI (s) (DC:BC) [10:00:38:453]: Using cached product context: machine assigned for product: E5D9D200AB92D6E3B94CD3D7D6CB37C5
MSI (s) (DC:BC) [10:00:38:453]: Setting cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (DC:BC) [10:00:38:453]: Using cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (DC:BC) [10:00:38:453]: Setting cached product context: machine assigned for product: FB300AA65E371194DA7B17DD6547DD4D
MSI (s) (DC:BC) [10:00:38:453]: Using cached product context: machine assigned for product: FB300AA65E371194DA7B17DD6547DD4D
MSI (s) (DC:BC) [10:00:38:453]: Setting cached product context: machine assigned for product: FB540C64F3B24CB4E8C4000EFCB89DBD
MSI (s) (DC:BC) [10:00:38:469]: Using cached product context: machine assigned for product: FB540C64F3B24CB4E8C4000EFCB89DBD
MSI (s) (DC:BC) [10:00:38:500]: File will have security applied from OpCode.
MSI (s) (DC:BC) [10:00:38:500]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi' against software restriction policy
MSI (s) (DC:BC) [10:00:38:515]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (DC:BC) [10:00:38:515]: SOFTWARE RESTRICTION POLICY: C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi is not digitally signed
MSI (s) (DC:BC) [10:00:38:531]: SOFTWARE RESTRICTION POLICY: C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (DC:BC) [10:00:38:531]: End dialog not enabled
MSI (s) (DC:BC) [10:00:38:531]: Original package ==> C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi
MSI (s) (DC:BC) [10:00:38:531]: Package we're running from ==> C:\WINDOWS\Installer\33a54047.msi
MSI (s) (DC:BC) [10:00:38:562]: APPCOMPAT: looking for appcompat database entry with ProductCode '{25FA8563-C8D3-4F65-B777-054792A94754}'.
MSI (s) (DC:BC) [10:00:38:562]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (DC:BC) [10:00:38:578]: MSCOREE not loaded loading copy from system32
MSI (s) (DC:BC) [10:00:38:625]: Machine policy value 'TransformsSecure' is 0
MSI (s) (DC:BC) [10:00:38:625]: User policy value 'TransformsAtSource' is 0
MSI (s) (DC:BC) [10:00:38:625]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (s) (DC:BC) [10:00:38:625]: Machine policy value 'DisablePatch' is 0
MSI (s) (DC:BC) [10:00:38:625]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (DC:BC) [10:00:38:625]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (DC:BC) [10:00:38:625]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (DC:BC) [10:00:38:625]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (s) (DC:BC) [10:00:38:625]: APPCOMPAT: looking for appcompat database entry with ProductCode '{25FA8563-C8D3-4F65-B777-054792A94754}'.
MSI (s) (DC:BC) [10:00:38:640]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (DC:BC) [10:00:38:656]: Transforms are not secure.
MSI (s) (DC:BC) [10:00:38:656]: Command Line: ADDLOCAL=ALL ALLUSERS=1 ARPSYSTEMCOMPONENT=1 ARPNOREMOVE=1 ARPNOMODIFY=1 ARPNOREPAIR=1 ARPINSTALLLOCATION=C:\_FC\FLOWCAL-7\ SRCDIR=C:\DOCUME~1\ALLUSE~1\APPLIC~1\{9B820~1\ SOURCELIST=C:\DOCUME~1\ALLUSE~1\APPLIC~1\{9B820~1\;C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\ MEDIAPACKAGEPATH=\DOCUME~1\ALLUSE~1\APPLIC~1\ REBOOT=R CURRENTDIRECTORY=C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1 CLIENTUILEVEL=3 CLIENTPROCESSID=19928
MSI (s) (DC:BC) [10:00:38:672]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{9B82013B-0BC5-4DD8-AAB5-BF68D568EBD1}'.
MSI (s) (DC:BC) [10:00:38:672]: Product Code passed to Engine.Initialize: ''
MSI (s) (DC:BC) [10:00:38:687]: Product Code from property table before transforms: '{25FA8563-C8D3-4F65-B777-054792A94754}'
MSI (s) (DC:BC) [10:00:38:687]: Product Code from property table after transforms: '{25FA8563-C8D3-4F65-B777-054792A94754}'
MSI (s) (DC:BC) [10:00:38:703]: Product not registered: beginning first-time install
MSI (s) (DC:BC) [10:00:38:703]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (DC:BC) [10:00:38:703]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (DC:BC) [10:00:38:719]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (DC:BC) [10:00:38:734]: Adding new sources is allowed.
MSI (s) (DC:BC) [10:00:38:734]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (DC:BC) [10:00:38:750]: Package name extracted from package path: '2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi'
MSI (s) (DC:BC) [10:00:38:750]: Package to be registered: '2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi'
MSI (s) (DC:BC) [10:00:38:765]: Note: 1: 2205 2: 3: Error
MSI (s) (DC:BC) [10:00:38:765]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:812]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:812]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:812]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:812]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:812]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:812]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:812]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:812]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:812]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:812]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:828]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:828]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:828]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:828]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:828]: Note: 1: 2729
MSI (s) (DC:BC) [10:00:38:828]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (DC:BC) [10:00:38:828]: PROPERTY CHANGE: Adding ALLUSERS property. Its value is '1'.
MSI (s) (DC:BC) [10:00:38:828]: Machine policy value 'DisableMsi' is 0
MSI (s) (DC:BC) [10:00:38:828]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (DC:BC) [10:00:38:828]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (DC:BC) [10:00:38:828]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (DC:BC) [10:00:38:828]: Running product '{25FA8563-C8D3-4F65-B777-054792A94754}' with elevated privileges: Product is assigned.
MSI (s) (DC:BC) [10:00:38:828]: PROPERTY CHANGE: Adding ADDLOCAL property. Its value is 'ALL'.
MSI (s) (DC:BC) [10:00:38:828]: PROPERTY CHANGE: Adding ARPSYSTEMCOMPONENT property. Its value is '1'.
MSI (s) (DC:BC) [10:00:38:828]: PROPERTY CHANGE: Adding ARPNOREMOVE property. Its value is '1'.
MSI (s) (DC:BC) [10:00:38:828]: PROPERTY CHANGE: Adding ARPNOMODIFY property. Its value is '1'.
MSI (s) (DC:BC) [10:00:38:828]: PROPERTY CHANGE: Adding ARPNOREPAIR property. Its value is '1'.
MSI (s) (DC:BC) [10:00:38:828]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'C:\_FC\FLOWCAL-7\'.
MSI (s) (DC:BC) [10:00:38:828]: PROPERTY CHANGE: Adding SRCDIR property. Its value is 'C:\DOCUME~1\ALLUSE~1\APPLIC~1\{9B820~1\'.
MSI (s) (DC:BC) [10:00:38:828]: PROPERTY CHANGE: Adding SOURCELIST property. Its value is 'C:\DOCUME~1\ALLUSE~1\APPLIC~1\{9B820~1\;C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\'.
MSI (s) (DC:BC) [10:00:38:828]: PROPERTY CHANGE: Adding MEDIAPACKAGEPATH property. Its value is '\DOCUME~1\ALLUSE~1\APPLIC~1\'.
MSI (s) (DC:BC) [10:00:38:844]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'R'.
MSI (s) (DC:BC) [10:00:38:844]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1'.
MSI (s) (DC:BC) [10:00:38:844]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (DC:BC) [10:00:38:844]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '19928'.
MSI (s) (DC:BC) [10:00:38:844]: TRANSFORMS property is now:
MSI (s) (DC:BC) [10:00:38:844]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (DC:BC) [10:00:38:844]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\Application Data
MSI (s) (DC:BC) [10:00:38:844]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\Favorites
MSI (s) (DC:BC) [10:00:38:859]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\NetHood
MSI (s) (DC:BC) [10:00:38:859]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\My Documents
MSI (s) (DC:BC) [10:00:38:859]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\PrintHood
MSI (s) (DC:BC) [10:00:38:875]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\Recent
MSI (s) (DC:BC) [10:00:38:875]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\SendTo
MSI (s) (DC:BC) [10:00:38:890]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\Templates
MSI (s) (DC:BC) [10:00:38:890]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (s) (DC:BC) [10:00:38:906]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\Local Settings\Application Data
MSI (s) (DC:BC) [10:00:38:922]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\My Documents\My Pictures
MSI (s) (DC:BC) [10:00:38:922]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (s) (DC:BC) [10:00:38:937]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (s) (DC:BC) [10:00:38:937]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (s) (DC:BC) [10:00:38:953]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (s) (DC:BC) [10:00:38:953]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (s) (DC:BC) [10:00:38:953]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\Start Menu\Programs\Administrative Tools
MSI (s) (DC:BC) [10:00:38:953]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\Start Menu\Programs\Startup
MSI (s) (DC:BC) [10:00:38:969]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\Start Menu\Programs
MSI (s) (DC:BC) [10:00:38:969]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\Start Menu
MSI (s) (DC:BC) [10:00:38:984]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\randyh\Desktop
MSI (s) (DC:BC) [10:00:38:984]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates
MSI (s) (DC:BC) [10:00:39:000]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (s) (DC:BC) [10:00:39:000]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (DC:BC) [10:00:39:015]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (DC:BC) [10:00:39:015]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (DC:BC) [10:00:39:031]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Randy Herman'.
MSI (s) (DC:BC) [10:00:39:031]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (DC:BC) [10:00:39:047]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Flow Cal Measurement Solutions'.
MSI (s) (DC:BC) [10:00:39:047]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINDOWS\Installer\33a54047.msi'.
MSI (s) (DC:BC) [10:00:39:047]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi'.
=== Logging started: 2/21/2011 10:00:39 ===
MSI (s) (DC:BC) [10:00:39:062]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (DC:BC) [10:00:39:062]: Machine policy value 'DisableRollback' is 0
MSI (s) (DC:BC) [10:00:39:078]: User policy value 'DisableRollback' is 0
MSI (s) (DC:BC) [10:00:39:078]: PROPERTY CHANGE: Modifying UILevel property. Its current value is '3'. Its new value: '2'.
MSI (s) (DC:BC) [10:00:39:094]: PROPERTY CHANGE: Adding MsiUISourceResOnly property. Its value is '1'.
MSI (s) (DC:BC) [10:00:39:094]: PROPERTY CHANGE: Adding Preselected property. Its value is '1'.
MSI (s) (DC:BC) [10:00:39:109]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (DC:BC) [10:00:39:109]: Doing action: INSTALL
MSI (s) (DC:BC) [10:00:39:109]: Note: 1: 2205 2: 3: ActionText
Action start 10:00:39: INSTALL.
MSI (s) (DC:BC) [10:00:39:125]: Running ExecuteSequence
MSI (s) (DC:BC) [10:00:39:140]: Doing action: ACTAWE
MSI (s) (DC:BC) [10:00:39:140]: Note: 1: 2205 2: 3: ActionText
Action start 10:00:39: ACTAWE.
MSI (s) (DC:BC) [10:00:39:219]: Creating MSIHANDLE (6) of type 790542 for thread 16316
MSI (s) (DC:58) [10:00:39:219]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSIB73.tmp, Entrypoint: ActProc
MSI (s) (DC:F8) [10:00:39:234]: Generating random cookie.
MSI (s) (DC:F8) [10:00:39:281]: Created Custom Action Server with PID 12000 (0x2EE0).
MSI (s) (DC:E8) [10:00:39:531]: Running as a service.
MSI (s) (DC:E8) [10:00:39:547]: Hello, I'm your 32bit Impersonated custom action server.
MSI (s) (DC:58) [10:00:39:578]: Closing MSIHANDLE (6) of type 790542 for thread 16316
Action ended 10:00:39: ACTAWE. Return value 1.
MSI (s) (DC:BC) [10:00:39:578]: Doing action: LaunchConditions
MSI (s) (DC:BC) [10:00:39:578]: Note: 1: 2205 2: 3: ActionText
Action start 10:00:39: LaunchConditions.
Action ended 10:00:39: LaunchConditions. Return value 1.
MSI (s) (DC:BC) [10:00:39:609]: Doing action: FindRelatedProducts
MSI (s) (DC:BC) [10:00:39:609]: Note: 1: 2205 2: 3: ActionText
Action start 10:00:39: FindRelatedProducts.
MSI (s) (DC:BC) [10:00:39:609]: Using cached product context: machine assigned for product: 6B483006283CFE949B7CC7B07A2F75AE
MSI (s) (DC:BC) [10:00:39:609]: Using cached product context: machine assigned for product: 6B483006283CFE949B7CC7B07A2F75AE
MSI (s) (DC:BC) [10:00:39:609]: Using cached product context: machine assigned for product: 6B483006283CFE949B7CC7B07A2F75AE
MSI (s) (DC:BC) [10:00:39:609]: Using cached product context: machine assigned for product: 5554A81207E6BD24A9A82A41B92411C3
MSI (s) (DC:BC) [10:00:39:609]: Using cached product context: machine assigned for product: 5554A81207E6BD24A9A82A41B92411C3
MSI (s) (DC:BC) [10:00:39:609]: Using cached product context: machine assigned for product: 5554A81207E6BD24A9A82A41B92411C3
MSI (s) (DC:BC) [10:00:39:609]: Using cached product context: machine assigned for product: 6B483006283CFE949B7CC7B07A2F75AE
MSI (s) (DC:BC) [10:00:39:609]: Using cached product context: machine assigned for product: 6B483006283CFE949B7CC7B07A2F75AE
MSI (s) (DC:BC) [10:00:39:609]: Using cached product context: machine assigned for product: 6B483006283CFE949B7CC7B07A2F75AE
MSI (s) (DC:BC) [10:00:39:640]: PROPERTY CHANGE: Adding MYAHDOWNGRADE property. Its value is '{600384B6-C382-49EF-B9C7-7C0BA7F257EA}'.
MSI (s) (DC:BC) [10:00:39:640]: Using cached product context: machine assigned for product: 5554A81207E6BD24A9A82A41B92411C3
MSI (s) (DC:BC) [10:00:39:640]: Using cached product context: machine assigned for product: 5554A81207E6BD24A9A82A41B92411C3
MSI (s) (DC:BC) [10:00:39:640]: Using cached product context: machine assigned for product: 5554A81207E6BD24A9A82A41B92411C3
MSI (s) (DC:BC) [10:00:39:640]: PROPERTY CHANGE: Modifying MYAHDOWNGRADE property. Its current value is '{600384B6-C382-49EF-B9C7-7C0BA7F257EA}'. Its new value: '{600384B6-C382-49EF-B9C7-7C0BA7F257EA};{218A4555-6E70-42DB-9A8A-A2149B42113C}'.
Action ended 10:00:39: FindRelatedProducts. Return value 1.
MSI (s) (DC:BC) [10:00:39:656]: Doing action: CAMYAH
MSI (s) (DC:BC) [10:00:39:656]: Note: 1: 2205 2: 3: ActionText
Action start 10:00:39: CAMYAH.
MSI (s) (DC:BC) [10:00:39:656]: Note: 1: 2205 2: 3: Error
MSI (s) (DC:BC) [10:00:39:656]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 4010

MSI (s) (DC:BC) [10:00:41:015]: Note: 1: 2205 2: 3: Error
MSI (s) (DC:BC) [10:00:41:031]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (DC:BC) [10:00:41:031]: Product: FLOWCAL 7 Enterprise --

Action ended 10:00:41: CAMYAH. Return value 3.
Action ended 10:00:41: INSTALL. Return value 3.
Property(S): InstallMode = Typical
Property(S): UpgradeCode = {69E2099C-BF0A-446E-BB3D-1944A7504D74}
Property(S): SRCDIR = C:\DOCUME~1\ALLUSE~1\APPLIC~1\{9B820~1Property(S): WindowsFolder = C:\WINDOWSProperty(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 3
Property(S): WindowsBuild = 2600
Property(S): VersionNT = 501
Property(S): VersionMsi = 3.01
Property(S): VersionDatabase = 200
Property(S): CLIENTPROCESSID = 19928
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1
Property(S): REBOOT = R
Property(S): MEDIAPACKAGEPATH = \DOCUME~1\ALLUSE~1\APPLIC~1Property(S): SOURCELIST = C:\DOCUME~1\ALLUSE~1\APPLIC~1\{9B820~1\;C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1Property(S): ARPINSTALLLOCATION = C:\_FC\FLOWCAL-7Property(S): ARPNOREPAIR = 1
Property(S): ARPNOMODIFY = 1
Property(S): ARPNOREMOVE = 1
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): ADDLOCAL = ALL
Property(S): ALLUSERS = 1
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {9B82013B-0BC5-4DD8-AAB5-BF68D568EBD1}
Property(S): MSINTEMP = C:\DOCUME~1\randyh\LOCALS~1\TempProperty(S): PFAEACCF0_2 = C:\_FC\FLOWCAL-7\FlowCal.exe
Property(S): P7A4E0E6A_3 = C:\_FC\FLOWCAL-7Property(S): P244430D2_2 = C:\_FC\FLOWCAL-7\FlowCal.exe
Property(S): PE04154C7_2 = C:\_FC\FLOWCAL-7\Tools\DataExchangeCS.exe
Property(S): PE432B750_2 = C:\_FC\FLOWCAL-7\Tools\ShowCfx.exe
Property(S): P27D6F7BD_2 = C:\Documents and Settings\All Users\Application Data\{9B82013B-0BC5-4DD8-AAB5-BF68D568EBD1}\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.exe
Property(S): AFAEACCF0 = TRUE
Property(S): A927DAC51 = FALSE
Property(S): A994C1845 = FALSE
Property(S): A9E50B5AB = FALSE
Property(S): A69C812E2 = FALSE
Property(S): A4179DEBD = FALSE
Property(S): A88C39C9B = FALSE
Property(S): A6E22BB52 = FALSE
Property(S): AB995E068 = FALSE
Property(S): A21A5CDB7 = FALSE
Property(S): AA312F0C0 = FALSE
Property(S): A7C11FC = FALSE
Property(S): AF077B302 = FALSE
Property(S): A9CA3C552 = FALSE
Property(S): A2638C572 = FALSE
Property(S): A7A4E0E6A = TRUE
Property(S): AE1AC132B = TRUE
Property(S): AE2C9BF20 = TRUE
Property(S): A86AAB3B1 = FALSE
Property(S): A35DAD5B4 = FALSE
Property(S): A244430D2 = TRUE
Property(S): AE04154C7 = TRUE
Property(S): AE432B750 = TRUE
Property(S): A27D6F7BD = TRUE
Property(S): AB3991ABC = TRUE
Property(S): ACFDEED88 = FALSE
Property(S): BannerBitmap = bannrbmp
Property(S): COMPANYNAME = Flow Cal Measurement Solutions
Property(S): IAgree = No
Property(S): USERNAME = Randy Herman
Property(S): RestartManagerOption = CloseRestart
Property(S): ProductID = none
Property(S): ButtonText_Back = < &Back
Property(S): ButtonText_Browse = Br&owse
Property(S): ButtonText_Cancel = Cancel
Property(S): ButtonText_Exit = &Exit
Property(S): ButtonText_Finish = &Finish
Property(S): ButtonText_Ignore = &Ignore
Property(S): ButtonText_Install = &Install
Property(S): ButtonText_Next = &Next >
Property(S): ButtonText_No = &No
Property(S): ButtonText_OK = OK
Property(S): ButtonText_Remove = &Remove
Property(S): ButtonText_Repair = &Repair
Property(S): ButtonText_Reset = &Reset
Property(S): ButtonText_Resume = &Resume
Property(S): ButtonText_Retry = &Retry
Property(S): ButtonText_Return = &Return
Property(S): ButtonText_Yes = &Yes
Property(S): CompleteSetupIcon = completi
Property(S): CustomSetupIcon = custicon
Property(S): DefaultUIFont = DlgFont8
Property(S): DialogBitmap = dlgbmp
Property(S): DlgTitleFont = {&DlgFontBold8}
Property(S): ErrorDialog = ErrorDlg
Property(S): ExclamationIcon = exclamic
Property(S): InfoIcon = info
Property(S): InstallerIcon = insticon
Property(S): INSTALLLEVEL = 3
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): Progress1 = Installing
Property(S): Progress2 = installs
Property(S): PROMPTROLLBACKCOST = P
Property(S): RemoveIcon = removico
Property(S): RepairIcon = repairic
Property(S): Setup = Setup
Property(S): ShowUserRegistrationDlg = 0
Property(S): Wizard = Setup Wizard
Property(S): EnableUserControl = 1
Property(S): UILevel = 2
Property(S): UNAUTHORIZEDEXEC_ERROR = Unauthorized to start the MSI installation/uninstallation!
Property(S): SecureCustomProperties = MYAHUPGRADE;MYAHDOWNGRADE
Property(S): MYAHDOWNGRADE = {600384B6-C382-49EF-B9C7-7C0BA7F257EA};{218A4555-6E70-42DB-9A8A-A2149B42113C}
Property(S): Manufacturer = Flow-Cal, Inc.
Property(S): ProductName = FLOWCAL 7 Enterprise
Property(S): ProductCode = {25FA8563-C8D3-4F65-B777-054792A94754}
Property(S): ProductVersion = 7.3.3
Property(S): ProductLanguage = 1033
Property(S): PB3991ABC_1 = C:\_FC\FLOWCAL-7Property(S): P27D6F7BD_1 = C:\Documents and Settings\All Users\Start Menu\Programs\FLOWCAL 7 Enterprise
Property(S): PE432B750_1 = C:\Documents and Settings\All Users\Start Menu\Programs\FLOWCAL 7 Enterprise
Property(S): PE432B750_4 = C:\_FC\FLOWCAL-7\Tools
Property(S): PE04154C7_1 = C:\Documents and Settings\All Users\Start Menu\Programs\FLOWCAL 7 Enterprise
Property(S): PE04154C7_4 = C:\_FC\FLOWCAL-7\Tools
Property(S): P244430D2_1 = C:\Documents and Settings\All Users\Start Menu\Programs\FLOWCAL 7 Enterprise
Property(S): P244430D2_4 = C:\_FC\FLOWCAL-7Property(S): DATABASE = C:\WINDOWS\Installer\33a54047.msi
Property(S): EXEFILENAME = 2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.exe
Property(S): WindowsVolume = C:Property(S): SystemFolder = C:\WINDOWS\system32Property(S): System16Folder = C:\WINDOWS\systemProperty(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\DOCUME~1\randyh\LOCALS~1\TempProperty(S): ProgramFilesFolder = C:\Program FilesProperty(S): CommonFilesFolder = C:\Program Files\Common FilesProperty(S): AppDataFolder = C:\Documents and Settings\randyh\Application DataProperty(S): FavoritesFolder = C:\Documents and Settings\randyh\FavoritesProperty(S): NetHoodFolder = C:\Documents and Settings\randyh\NetHoodProperty(S): PersonalFolder = C:\Documents and Settings\randyh\My DocumentsProperty(S): PrintHoodFolder = C:\Documents and Settings\randyh\PrintHoodProperty(S): RecentFolder = C:\Documents and Settings\randyh\RecentProperty(S): SendToFolder = C:\Documents and Settings\randyh\SendToProperty(S): TemplateFolder = C:\Documents and Settings\All Users\TemplatesProperty(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application DataProperty(S): LocalAppDataFolder = C:\Documents and Settings\randyh\Local Settings\Application DataProperty(S): MyPicturesFolder = C:\Documents and Settings\randyh\My Documents\My PicturesProperty(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative ToolsProperty(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\StartupProperty(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\ProgramsProperty(S): StartMenuFolder = C:\Documents and Settings\All Users\Start MenuProperty(S): DesktopFolder = C:\Documents and Settings\All Users\DesktopProperty(S): FontsFolder = C:\WINDOWS\FontsProperty(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 15
Property(S): PhysicalMemory = 2046
Property(S): VirtualMemory = 2078
Property(S): AdminUser = 1
Property(S): LogonUser = randyh
Property(S): UserSID = S-1-5-21-1260533079-310577516-1235820382-1220
Property(S): UserLanguageID = 1033
Property(S): ComputerName = RANDY3
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1600
Property(S): ScreenY = 900
Property(S): CaptionHeight = 19
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 10:00:41
Property(S): Date = 2/21/2011
Property(S): MsiNetAssemblySupport = 2.0.50727.3053
Property(S): MsiWin32AssemblySupport = 5.1.2600.5512
Property(S): RedirectedDllSupport = 2
Property(S): Privileged = 1
Property(S): OriginalDatabase = C:\DOCUME~1\randyh\LOCALS~1\Temp\mia1\2011-02-19_12-17-02_FlowCal_FC-7-3-PATCH-BRANCH_7.3.3.123.msi
Property(S): MsiUISourceResOnly = 1
Property(S): Preselected = 1
Property(S): ACTION = INSTALL
=== Logging stopped: 2/21/2011 10:00:41 ===
MSI (s) (DC:BC) [10:00:41:578]: Note: 1: 1708
MSI (s) (DC:BC) [10:00:41:578]: Note: 1: 2205 2: 3: Error
MSI (s) (DC:BC) [10:00:41:578]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (s) (DC:BC) [10:00:41:578]: Note: 1: 2205 2: 3: Error
MSI (s) (DC:BC) [10:00:41:578]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (DC:BC) [10:00:41:578]: Product: FLOWCAL 7 Enterprise -- Installation failed.

MSI (s) (DC:BC) [10:00:41:594]: Cleaning up uninstalled install packages, if any exist
MSI (s) (DC:BC) [10:00:41:594]: MainEngineThread is returning 1603
MSI (s) (DC:50) [10:00:41:609]: Destroying RemoteAPI object.
MSI (s) (DC:F8) [10:00:41:625]: Custom Action Manager thread ending.
MSI (c) (D8:54) [10:00:41:640]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (D8:54) [10:00:41:640]: MainEngineThread is returning 1603
=== Verbose logging stopped: 2/21/2011 10:00:41 ===

</myah>
<ExitScript>
</ExitScript>
</RunScript>
<Free>
</Free>
<CachedSupportDir>
</CachedSupportDir>
</InstallAware>

[giaviv]

Dear Roostar2004,

Have you been able to reproduce this in house?

[Roostar2004]

Sorry for the long gap in replies but yes we are able to reproduce it on a computer here. The posted log is from out in house computer.

[Roostar2004]

Some back ground on the issue. We have a single installaware project that we build two versions of our application from. One is version A the other is version B. Inorder for me to reproduce the problem I have to do the following:

Install Version B and then Install Version A version A will fail.

If I install Version A and then install version B there is no problem.

Something else we have noticed in debuging this issue is that the radio buttons on the installer do not show up correctly on Windows XP with the classic theme.

[giaviv]

Dear Roostar2004,

Could you please send your project to support at installaware.com?
Which machines does this happen on, and which machines does this not happen on?

[Roostar2004]

I sent the project in. From what I can tell it happens on all machines.

[giaviv]

Dear Roostar2004,

I checked this over here and I did not encounter your problem. Could you clarify how I create the different versions (A and B) that you are referring to?

[Roostar2004]

We use compiler variables for setup information. The fields below are the ones that we set using a compiler variable along with the variable we use:

Product Name - #BUILD_NAME#
Product Version - #BUILD_VERSION#
Product Code - #PRODUCTCODE#
Output Folder - #OUTPUT_FOLDER#
Output Filename - #OUTPUT_NAME#

Version A would be something like:

Product Name - Version A
Product Version - 1.1.2.3
Product Code - Version A product code
Output Folder - \\serverName\VA Build Folder
Output Filename - Version A

Version B would be something like:

Product Name - Version B
Product Version - 2.5.3.0
Product Code - Version B product code
Output Folder - \\serverName\VB Build Folder
Output Filename - Version B

[giaviv]

Dear Roostar2004,

Interesting - I tried installing version B and then version A and got no errors at all.
On your end, does A and B have the same product code?

[Roostar2004]

No they do not have the same product code.

[giaviv]

Dear Roostar2004,

That means that they should be installed side by side, and therefore I am not encountering this problem here.
Is there anything that I am missing?

[Roostar2004]

If I install Version A before Version B then they will install side by side but if I install Version B and then try to install Version A, Version will not install. I have not heard anything else from support. my ticket # is GBJ-390685

[giaviv]

Dear Roostar2004,

I received your ticket but I am trying to help you here on the forum so other users could use our correspondence if they encounter similar problems.
Again, I installed version B and then A and experienced no problems. Could you double check please?

[Roostar2004]

I haver verifed this issue on three machines. Not sure why you are not seeing the same problem. Are you using the compiler varaibles for the specifed values?

[giaviv]

I am, however remember that I don't actually have your binaries so I removed that from the installation.
Are you able to send me your actual binaries?