Uninstall, browse for folders, Original Installation Source

QooScho · Postby **QooScho** » Mon Apr 18, 2011 8:17 am

Hello,

when I do an uninstall from the Start menu shortcut, at the end of the uninstall process I'm always prompted for the "Original Installation Source".

I am very new to InstallaWare.
Is this a normal behavior or what can I do that this message does not occur?

thanks a lot
regards
Hansjoerg

Postby **giaviv** » Mon Apr 18, 2011 8:22 am

Dear Hansjoerg,

How is your setup deployed?

QooScho · Postby **QooScho** » Mon Apr 18, 2011 8:45 am

Dear Aviv,

<<How is your setup deployed?

sorry, I do not understand what you mean?
The original setup mia file has developed a collegue and I have to finish it now and add some functionallity.
What exact have I to check for you?

regards
Hansjoerg

Postby **giaviv** » Mon Apr 18, 2011 8:56 am

How are you building your setup? Is it an uncompressed layout (CD), a web deploy, or a single file?

I would strongly advise you to read this great article about InstallAware:
http://www.installaware.com/msicode_scr ... nology.pdf

QooScho · Postby **QooScho** » Mon Apr 18, 2011 9:13 am

Dear Aviv,

thank you for the link.
Yes I am missing some good manuals. I can only see the F1 help file but this is not really good documented.
So, my wish would be a nice manual or beginner step by step tutorial.

But back to the question.
After build there is a single Setup.exe and Setup.msi file in the uncompressed folder

regards
Hansjoerg

Postby **giaviv** » Mon Apr 18, 2011 11:23 am

Dear Hansjoerg,

The F1 help files are excellent if you know how to use them - use the search to look for the term you want, and trust me its a great resources for information.
Also, read the manual I sent you as it is a great introduction to InstallAware.

Are you running the setup from a network / removable drive?

QooScho · Postby **QooScho** » Tue Apr 19, 2011 12:31 am

Dear Aviv,

no, I build the setup on a local Vista machine and also run the Setup.exe on this machine.
After installation is complete I choose Unistall from the Start menu. Then at the end of the uninstall process the message occur.

regarding manuals.
I read your White paper. But I think this is just an overview. Not a really manual.
It is no criticism but what I am missing is a complete manual with all commands, with examples and so on.
Please take a look at NSIS documentation
http://nsis.sourceforge.net/Docs/

Here you can find all and very detailful. All compiler options, all variable, the scripting structure and also examples are available
... and this is a free software :-)

best regards
Hansjoerg

Postby **giaviv** » Tue Apr 19, 2011 6:43 am

Dear Hansjoerg,

You can find the EXACT same documentation by looking at the commands on the right hand side of the MSIcode tab and searching their names - trust me, there is plenty of documentation if you know how to access it.

Regarding your problem, does this occur on other machines as well? What happens if you rebuild your installer and use a different deployment method (such as a single-exe)?

QooScho · Postby **QooScho** » Tue Apr 26, 2011 8:05 am

Hello,

I still have the problem that at the end of the uninstall process the "browse for folders" box occur.
I have no idea how can I debug this.
Perhaps it is a problem with EditFile plugin or else but this is done while installing.

thank for any help

best regards
Hansjoerg

Postby **giaviv** » Tue Apr 26, 2011 9:20 am

Dear Hansjoerg,

Please go to the Project Settings and check Always Cache Setup Resources under the Build section.
This should fix your issue.

QooScho · Postby **QooScho** » Wed Apr 27, 2011 4:12 am

Dear Aviv,

I tried your suggestion and have activated "Always Cache Setup Resources " but ist is the same.
At the end of the uninstall proces the window "Browse for folder" (original sources) appears.

Any idea what else we can do?

giaviv wrote:Dear Hansjoerg,

Please go to the Project Settings and check Always Cache Setup Resources under the Build section.
This should fix your issue.

Postby **giaviv** » Wed Apr 27, 2011 7:37 am

Did you uninstall your old installer first (by pointing it to the setup sources)?
Are you sure that you properly rebuilt and ran the right installer?

QooScho · Postby **QooScho** » Wed Apr 27, 2011 9:09 am

Hello,

giaviv wrote:Did you uninstall your old installer first (by pointing it to the setup sources)?
Are you sure that you properly rebuilt and ran the right installer?

Yes, I did the changes in project settings, clicked on save button and build a new setup.exe
(and also old version was removed)

Have you received my project files?

QooScho · Postby **QooScho** » Thu Apr 28, 2011 8:55 am

Dear support,

it is a little bit frustrating. No change to figure out what happens with this problem.
I tried now to build a
Compressed Web-Based Exe Build.
With this Build type I have no problems while uninstalling.

The problem is still with Build Uncompressed Directory Layout
So please give me a hint what can we do to eliminate this "Browse for folders" at the end.

thanks a lot
regards
Hansjoerg

Postby **giaviv** » Thu Apr 28, 2011 10:40 am

Hansjoerg,

This does not reproduce for me here - that means something is not right either with your project or with your installer.
So, create an empty project from the Basic Setup template. Build it as an uncompressed layout and test it.
Are you experiencing the same thing?