Uninstall not working with driver files

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ZAAJR
Posts: 1
Joined: Thu May 19, 2011 6:34 am

Uninstall not working with driver files

Post by ZAAJR »

Hi All

I'm having the same problem as http://www.installaware.com/forum/viewtopic.php?p=4639. I've created an install, but the uninstall from the Control Panel->Add Remove Programs doesn't work, asking for the location of the original set up file.

I've been able to narrow down the problem to whether I install a driver for a USB device or not. If I install the driver (from the Advanced Options->Drivers page) then the uninstall doesn't work. If I don't install the driver, then the uninstall does work. This is obviously not acceptable because I need the driver to be installed.

From browsing the forum it appears like many people have had this problem, but none of the threads have a solution.

Any ideas?
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Uninstall not working with driver files

Post by giaviv »

Hi ZAAJR,

Could you please send me a minimal reproducing project that only installs your driver to support at installaware.com?

Thanks
Aviv Giladi
InstallAware Software

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