InstallAware 10 R2 Will Not Uninstall

[jkrasky]

Hello,

I am attempting to upgrade to InstallAware 11 and InstallAware 10 R2 will not uninstall. It returns an error "Error The specified path '$WINDOWSINSTALLERDIR$' is unavailable.

How do I get around this?

Thanks!

[giaviv]

Hi,

How are you uninstalling version 10?

[giaviv]

Hi,

How are you uninstalling version 10?

[jkrasky]

Hello,

It fails both when InstallAware 11 tries to uninstall the product and if I use Add/Remove Programs.

Thanks!

-Jeff

[giaviv]

Dear Jeff,

As a work around, please try using a 3rd party uninstaller like Revo uninstaller (they have a free trial version).
This will wipe clean 10 R2 off your system so you can go ahead and install IA 11.