Windows 98 installation problems

Got a problem you cannot solve? Try here.
Ade-Derby
Posts: 8
Joined: Wed Oct 19, 2005 6:02 am
Location: Derby (UK)

Windows 98 installation problems

Postby Ade-Derby » Wed Feb 08, 2006 9:24 am

Hi,

I am having two problems installing on Windows 98.

1) We have around 10,000 laptops that need updating to Windows Installer 2.0. However when it is installed it always returns the code ERROR. The user is then told that they must use window update. However a reboot in every test case we have run has proved that it is installed OK. Is it possible that InstallAware is returning the wrong code on Windows 98?

2) The treeview is displayed corrupt as show in attachment. When you you click to choose if the feature will be installed or not, the pictures in the popup menu are also corrupt. This happens on compressed or uncompressed outputs.

File Attached:

image.jpg

MichaelNesmith
Posts: 3452
Joined: Thu Dec 22, 2005 7:17 pm
Contact:

Postby MichaelNesmith » Wed Feb 08, 2006 11:02 am

Hi Ade,

Please place the attached updated script in your runtimes folder (typically C:\\Program Files\\InstallAware Studio Admin 5\\runtimes). It will take care of the erroneous error report on Win9X platforms. Thank you for catching this issue.

As for the second issue, it seems to be a graphics card problem to me. The images are 16 color only and display correctly in all platforms - I just tried here with a Win98 Gold machine myself.

File Attached:

setupmsi20.mia
Michael Nesmith
InstallAware
Home of The Next Generation MSI Installer
Get your free copy today - http://www.installaware.com/

Ade-Derby
Posts: 8
Joined: Wed Oct 19, 2005 6:02 am
Location: Derby (UK)

Postby Ade-Derby » Fri Feb 10, 2006 11:02 am

Just would like to say 'Thanks for the fast turn around of this issue!'

Adrian.

PS Sorry for my delay in posting, we have been testing!

Gizm0
Posts: 339
Joined: Wed Nov 09, 2005 8:47 pm

Postby Gizm0 » Fri Feb 10, 2006 11:32 am

As Candice might say: "If you're satisfied, help us spread the word, if you don't like something, help us improve it!" :)
Panagiotis Kefalidis
Software Design Team Lead
\"In order to succeed, your desire for success should be greater than your fear of failure\"
InstallAware Software Corporation


Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 136 guests