Issue with WebDownload - File hangs on downloading

[Thona]

The attached Exe starts a download (for a zip renamed .7zip) and gets totally stalled. The file in question IS available. I checked it by basically asking for it in internet explorer.

NO clue what is going on there. Anyone an idea?

File Attached:

PowerNodes.FrontDesk.3.exe

[MichaelNesmith]

Hi!

Any firewalls, other things blocking the way?
Might also help to post the script!

[Thona]

No Firewall. We are behind NAT but I can go out freely.

Setup project folder is attached,

File Attached:

SetupProject.zip

[MichaelNesmith]

Hi Thona!

I looked at your script - all seems good to me.

I then ran your original setup inside VMware, in a Windows XP Service Pack 2 system. The download began instantly and I could see the progress as it resolved the IP, and began trickling the bytes.

[Thona]

Now that sucks. Sorry.

Ok, that means I will have to have a look at what is wrong here. You do not by chance have a command line mechanism to have it generate a trace I could send you?

[MichaelNesmith]

Hi Thona!

I could try to send you a debug version of the Download File plug-in, which uses pretty much the same download engine and code (although not identical) as the web media blocks.

We used to have reports of web download failures, especially with corporate proxy configurations, but this was a long time ago. Since then we have updated our download engine to use Internet Explorer's APIs for downloading, which always detects proxy information correctly and in a fool-proof way that was not possible with a home-brewed engine. Of course, we still fall back to our native engine in case Internet Explorer 3 or earlier is not found on the target system, which works well albeit occasionally needing manual proxy specifications from the user at runtime.

At any rate, we haven't had any problems whatsoever since switching to this two-tiered approach...and more confusing is the fact that you were able to download the file through Internet Explorer. We'll be glad to help you in any way we can, so you may resolve this issue to your satisfaction.