Problem with XP, Unable to copy installation data

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QooScho
Posts: 152
Joined: Fri Apr 15, 2011 1:02 am

Problem with XP, Unable to copy installation data

Post by QooScho »

Hello,
my IA 11 web Setup runs fine in Windows 7 and Server 2008.
Today I tried to install on Windows XP SP3.
After starting the wizard and extracting the files the wizard began to install.
After some seconds the installation fails with message:

"Unable to copy installation data to local folders"

What I have figured out:
In the wizard startmenu dialogue you can choose Shortcut for
All users or
Current user only

If you choose "All users" setup runs fine without problems.
If you choose "Current user only" you get the error above.

In Vista or Win7 I have no problems

What causes this error and how can you manage this in Windows XP?
regards
Hansjoerg
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Problem with XP, Unable to copy installation data

Post by giaviv »

Dear Hansjoerg,

Could you please try creating a setup from the Basic Setup template and trying it on the XP machine?
I have a feeling that this is caused by a plugin you are using..
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
QooScho
Posts: 152
Joined: Fri Apr 15, 2011 1:02 am

Re: Problem with XP, Unable to copy installation data

Post by QooScho »

Dear Aviv
sorry for the late reply
I tries to install a sample project on Win XP and Installation runs without the message

"Unable to copy installation data"

In my project I only use the EditFile plugin

any idea how to find out what cause the message?

regards
Hansjoerg
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Problem with XP, Unable to copy installation data

Post by giaviv »

Could you try commenting out the use of that specific plugin and seeing if that makes a difference?
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Problem with XP, Unable to copy installation data

Post by giaviv »

Could you try commenting out the use of that specific plugin and seeing if that makes a difference?
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
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