Language "Russian" is not supported

[abdou24]

Hi Technical Support,

I'm facing actually an issue with Installaware. I've created a multi-Language installer with 13 languages.
When i install my setup in Russian mode, i had this issue (see the attachment).
Well, it is only a warning message, but it's a little annoying for the customer.
I've investiguated a little bit, and didn't find a fix for it.
Any idea?

Best regards,

[giaviv]

Hi,

Have you tried this on any other machine?

[boudou]

Hi,

I've tried on a Windows XP native English and setted the Regional Language to Russian!
Same test done also on a Windows 2003, same result.

[giaviv]

I feel like this has to do with settings on the target machine - can you run any other MSI's in Russian on it to test it?

[abdou24]

Well i've tried to install Abode reader in russian, and it works correctly without complaints.

[giaviv]

Could you please try creating a new setup from the Basic Setup template, localizing it to Russian and running it on the machine?