Black screen on reboot and resume setup

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gonpla
Posts: 40
Joined: Tue Sep 06, 2011 8:47 am

Black screen on reboot and resume setup

Post by gonpla »

Hello,
I have put the runtime Framework 4 Client and it does a reboot and resume setup. My question is, why does one see the whole black screen on having restarted? On having continued the installation and having ended it loads the whole screen well. This is a problem for me because I do facilities in remotely and they might not connect me on having seen the screen in black.
Thanks.
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Black screen on reboot and resume setup

Post by giaviv »

Hi,

I am not really sure which "black screen" you are referring too - could you attach a screenshot / explain further?
Aviv Giladi
InstallAware Software

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gonpla
Posts: 40
Joined: Tue Sep 06, 2011 8:47 am

Re: Black screen on reboot and resume setup

Post by gonpla »

When you finish installing the Client Framework 4, the message to restart. When you click OK, restart your computer and appears when Windows starts the installer window appears to continue, but all around is black, Windows will not load anything. Once installation has completed, all Windows is activated.
Why is not activated when you restart?
I have attached a screenshot.
Thank you.
Attachments
BlackScreenOnRebootAndResumeSetup.png
BlackScreenOnRebootAndResumeSetup.png (29.79 KiB) Viewed 6054 times
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Black screen on reboot and resume setup

Post by giaviv »

Hi,

I think this might have to do with your system configuration for RunOnce (running applications after a reboot).

What happens if you manually install .NET 4 or another application that requires a reboot?
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
gonpla
Posts: 40
Joined: Tue Sep 06, 2011 8:47 am

Re: Black screen on reboot and resume setup

Post by gonpla »

I do not know, I have no application to do this ...
That could change the RunOnce setting to work?
giaviv
Posts: 2039
Joined: Fri Dec 17, 2010 1:39 pm

Re: Black screen on reboot and resume setup

Post by giaviv »

Could you please attach your project here so that we could test it on our machines?
Aviv Giladi
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Product Guides - http://www.installaware.com/publication ... guides.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
gonpla
Posts: 40
Joined: Tue Sep 06, 2011 8:47 am

Re: Black screen on reboot and resume setup

Post by gonpla »

OK, it is already attached.
I also happens to another installer I've done recently and forced to restart after 4 Client Framework
Thanks.
Attachments
Setup.zip
Setup black screen
(3.25 MiB) Downloaded 400 times
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