Norton Blocking

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Donw
Posts: 6
Joined: Fri Aug 16, 2013 10:07 am

Norton Blocking

Post by Donw »

Hi All,

I feel I am getting close to having my install run correctly. I have run into an issue in testing in that Norton is blocking the install.exe file because it is unsafe. Immediately after downloaded, Norton deletes it, then I get a popup message box saying the install.exe file cannot be found. I have a code dev license, and a license in my site. I included the code dev file in the IDE under Authentication. How can I get around this issue? Any help is appreciated.

Thanks
FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Norton Blocking

Post by FrancescoT »

Dear Donw,

Unfortunately ... not too much to do (unless you add your package under the trusted program list of your AV).

We constantly inform all Anti Viruses software vendors about our products and honestly, we can't do much more that this.
I may suggest you to contact the software vendor in order to notify to them your package information.

Regards
Francesco Toscano
InstallAware Software

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