"Retry download" when download plugin on IA18

[lanceteoh]

Hi,

I am using IA 18 Developer edition
During Feature Selection, I selected some of the RunTime like .Net 4.0 (x86/64), Crystal report, but I got this message during installation


Anything I can do?

[FrancescoT]

Dear User,

please update to the latest IA 18 version available (18.08).
Due the error you posted, I suppose you are using a previous IA 18 version ... that it's not anymore available.

"IMPORTANT! Always backup your trial version installer, as well as your activation file, in a safe location. InstallAware does not keep old version trial downloads or activation files; therefore once your Customer Account expires, you will not be able to re-install your product unless you have previously made backups."

I may suggest you to consider the possibility to download the full installer with Runtime next time.

Regards

[Anderson]

hi
How can solve the attached error . I am using the version in the image

Regards

[FrancescoT]

Dear Anderson,

what you are reporting has nothing to do with the original discussion of this thread.

Anyway, if you select "download a new copy ...", are you able to continue the process?

Did you test your Internet connection? Are you able to download that "web media block" manually from the browser?

Regards