Message "Error" during installation IA 18.08

[mikKummerfeld]

Hey Guys,

I have a simple "Error" MessageBox without any other content. Attached you will find the log file.
Please help, thanks! When I am using Productversion = 1201602 no error will occure, but 022016, 201602, 1.1.1, 7.2.3 will throw the error.
I changed product name, both guid-ids..everything but I dont know why this error occures...

Error on Windows 7 and 2008 Server, fine on Windows 10

Last line:
MSI (s) (A0:60) [13:58:56:146]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 4010


<InstallAware>
<SupportDir>
</SupportDir>
<SetupSplash>
<StubSize>
</StubSize>
<StubData>
</StubData>
<GlobalLists>
</GlobalLists>
<ExtractArchive>
</ExtractArchive>
<ResourcePath>
</ResourcePath>
<Dialogs>
</Dialogs>
</SetupSplash>
<RunScript>
<Variables>
</Variables>
<CompileScript>
</CompileScript>
<BootStrap>
</BootStrap>
<myah>
<NATIVE INSTALL>
<Create Folder>
< C:\Users\ADMINI~1\AppData\Local\Temp\1\MIKInstallerFiles\ >
</Create Folder>
</NATIVE INSTALL>
<NATIVE INSTALL>
<Create Folder>
< C:\Users\ADMINI~1\AppData\Local\Temp\1\MIKInstallerFiles\ >
</Create Folder>
</NATIVE INSTALL>
<NATIVE INSTALL>
<Delete Files>
< C:\Users\ADMINI~1\AppData\Local\Temp\1\MIKInstallerFiles\mikfile_new.7z >
</Delete Files>
</NATIVE INSTALL>
<NATIVE INSTALL>
<Delete Files>
< C:\Users\ADMINI~1\AppData\Local\Temp\1\MIKInstallerFiles\infofile.txt >
</Delete Files>
</NATIVE INSTALL>
<NATIVE INSTALL>
<Delete Files>
< C:\Users\ADMINI~1\AppData\Local\Temp\1\MIKInstallerFiles\*.txt >
</Delete Files>
</NATIVE INSTALL>
<NATIVE INSTALL>
<Delete Files>
< C:\Users\ADMINI~1\AppData\Local\Temp\1\MIKInstallerFiles\mikfile_new.7z >
</Delete Files>
</NATIVE INSTALL>
=== MIK GmbH - Online-Installer 022016: Applying Changes @23.02.2016 13:58:55 ===

*** Variables ***
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*** Properties ***
AE6C50855,FALSE,AE6C50855,FALSE,AC476B13E,FALSE,A59B537FD,FALSE,ADFEEBFDE,FALSE,AC476B13E,FALSE,AF4439BC7,FALSE,AF4439BC7,FALSE,AC3A9CA7B,FALSE,A6F4CF857,FALSE,AD3ED8FFE,FALSE,A8234097D,FALSE,AD3ED8FFE,FALSE,A5C1D4B4A,FALSE,AD3ED8FFE,FALSE,A5F84FD4,FALSE,ABA657E56,FALSE,A7A77CE4F,FALSE,AB3625377,FALSE,A743F0A0,FALSE,A2A8D4CFB,FALSE,AE0D0A368,FALSE,AEDD0DFED,FALSE,AB3625377,FALSE,A743F0A0,FALSE,A2A8D4CFB,FALSE,AE0D0A368,FALSE,ABFC5DBF5,FALSE,A45766355,FALSE,AD545BA78,FALSE,A3F0CD8AA,FALSE,AE2ECF3F7,FALSE,A30473627,FALSE,AC36A86FA,FALSE,A875F8EBB,FALSE,A376C804F,FALSE,A6BF0FE75,FALSE,A76004C33,FALSE,AFE944422,FALSE,A1214716B,FALSE,AD832238E,FALSE,ADB5E4B40,FALSE,A4F25286B,FALSE,A542C42C2,FALSE,A4D36B567,FALSE,A6564FA68,FALSE,A339A801C,FALSE,A9BC8D0EB,FALSE,ACE45EA67,FALSE,A4D36B567,FALSE,AA628FD10,FALSE,A849F9AB6,FALSE,ACCACBB82,FALSE,AAA7737DF,FALSE,A30A4D049,FALSE,A4327C7E0,FALSE,A1ED030DB,FALSE,AA755980A,FALSE,A6564FA68,FALSE,A339A801C,FALSE,A9BC8D0EB,FALSE,A86F62638,FALSE,AF00F5F78,FALSE,A6212AEF5,FALSE,A419E56FB,FALSE,A556E1F3F,FALSE,A6AF9BAB6,FALSE,A336574B9,FALSE,AAB3F726E,FALSE,A9D89BBEC,FALSE,A30DE2803,FALSE,A49E730DC,FALSE,AD6C73B1F,FALSE,A1B25E659,FALSE,A93D2A98B,FALSE,AD4A8D2FA,FALSE,A1680E744,FALSE,A46603606,FALSE,AC82333AE,FALSE,A67AB43E,FALSE,A24F6C463,FALSE,A83F89E76,FALSE,AA628FD10,FALSE,A849F9AB6,FALSE,ACCACBB82,FALSE,AAA7737DF,FALSE,A30A4D049,FALSE,A4327C7E0,FALSE,A1ED030DB,FALSE,AA755980A,FALSE,AA628FD10,FALSE,A849F9AB6,FALSE,ACCACBB82,FALSE,AAA7737DF,FALSE,A30A4D049,FALSE,A4327C7E0,FALSE,A1ED030DB,FALSE,AA755980A,FALSE,AE6111385,FALSE,AE6111385,FALSE,A1BAD7D08,FALSE,A1BAD7D08,FALSE,AE4B32C9D,FALSE,AE4B32C9D,FALSE,ACFC73644,FALSE,ACFC73644,FALSE,A945D0A25,FALSE,A945D0A25,FALSE,AE56E20F0,FALSE,AE56E20F0,FALSE,A6287BDA6,FALSE,A6287BDA6,FALSE,AB141647C,FALSE,ADFEEBFDE,FALSE,AF4439BC7,TRUE,PF4439BC7_1,C:\Users\ADMINI~1\AppData\Local\Temp\1,AC3A9CA7B,TRUE,PC3A9CA7B_1,"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MIK GmbH\Tools",PC3A9CA7B_2,C:\ProgramData\{763CC49D-0865-4524-8085-B4C5F1D3DA33}\MIKGmbH_Installer_February16.exe,PC3A9CA7B_3,,PC3A9CA7B_4,,AD832238E,TRUE,PD832238E_1,"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MIK GmbH\MIK.xylona",PD832238E_2,"C:\Program Files (x86)\MIK GmbH\InstallMikxylona.exe",PD832238E_3,,PD832238E_4,"C:\Program Files (x86)\MIK GmbH\",ADB5E4B40,TRUE,PDB5E4B40_1,"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MIK GmbH\MIK.xylona",PDB5E4B40_2,"C:\Program Files (x86)\MIK GmbH\InstallMikxylona.exe",PDB5E4B40_3,/64,PDB5E4B40_4,"C:\Program Files (x86)\MIK GmbH\",AC82333AE,TRUE,PC82333AE_1,"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MIK GmbH\Tools",PC82333AE_2,"C:\Program Files (x86)\Internet Explorer\iexplore.exe",PC82333AE_3,http://217.89.51.162/MikWebActivate/Activate.aspx,PC82333AE_4,,A67AB43E,TRUE,P67AB43E_1,"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MIK GmbH\Tools",P67AB43E_2,"C:\Program Files (x86)\Internet Explorer\iexplore.exe",P67AB43E_3,http://www.mik-support.de,P67AB43E_4,,A24F6C463,TRUE,P24F6C463_1,"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MIK GmbH\Tools",P24F6C463_2,"C:\Program Files (x86)\Internet Explorer\iexplore.exe",P24F6C463_3,http://www.mik.de,P24F6C463_4,,A83F89E76,TRUE,P83F89E76_1,"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MIK GmbH\Tools",P83F89E76_2,"C:\Program Files (x86)\Internet Explorer\iexplore.exe",P83F89E76_3,http://www.prevero.com,P83F89E76_4,,MSINTEMP,C:\Users\Administrator\AppData\Local\Temp\1
*** MSI Database ***
C:\Users\Administrator\AppData\Local\Temp\1\mia1\MIKGmbH_Installer_February16.msi

*** GUID ***
{A6A1B29C-EC4F-4A29-8498-231F2A3AD93C}

*** Data Directory ***
C:\PROGRA~3\{763CC~1
*** Media Directory ***
\PROGRA~3
*** MSI Directory ***
C:\Users\ADMINI~1\AppData\Local\Temp\1\mia1

=== Verbose logging started: 23.02.2016 13:58:55 Build type: SHIP UNICODE 5.00.9200.00 Calling process: C:\Users\ADMINI~1\AppData\Local\Temp\1\7zSA0E0.tmp\MIKGmbH_Installer_February16.exe ===
MSI (c) (A0:74) [13:58:55:303]: Resetting cached policy values
MSI (c) (A0:74) [13:58:55:320]: Machine policy value 'Debug' is 0
MSI (c) (A0:74) [13:58:55:320]: ******* RunEngine:
******* Product: C:\Users\Administrator\AppData\Local\Temp\1\mia1\MIKGmbH_Installer_February16.msi
******* Action:
******* CommandLine: **********
MSI (c) (A0:74) [13:58:55:320]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (A0:74) [13:58:55:320]: Grabbed execution mutex.
MSI (c) (A0:74) [13:58:55:353]: Cloaking enabled.
MSI (c) (A0:74) [13:58:55:353]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (A0:74) [13:58:55:353]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (A0:4C) [13:58:55:382]: Running installation inside multi-package transaction C:\Users\Administrator\AppData\Local\Temp\1\mia1\MIKGmbH_Installer_February16.msi
MSI (s) (A0:4C) [13:58:55:382]: Grabbed execution mutex.
MSI (s) (A0:60) [13:58:55:382]: Resetting cached policy values
MSI (s) (A0:60) [13:58:55:382]: Machine policy value 'Debug' is 0
MSI (s) (A0:60) [13:58:55:382]: ******* RunEngine:
******* Product: C:\Users\Administrator\AppData\Local\Temp\1\mia1\MIKGmbH_Installer_February16.msi
******* Action:
******* CommandLine: **********
MSI (s) (A0:60) [13:58:55:382]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (A0:60) [13:58:55:382]: Setting cached product context: machine assigned for product: 07E8EDAA429AFDE4DB49803A71855A13
MSI (s) (A0:60) [13:58:55:459]: Using cached product context: machine assigned for product: 07E8EDAA429AFDE4DB49803A71855A13
MSI (s) (A0:60) [13:58:55:459]: Setting cached product context: machine assigned for product: 1007C6B46D7C017319E3B52CF3EC196E
MSI (s) (A0:60) [13:58:55:459]: Using cached product context: machine assigned for product: 1007C6B46D7C017319E3B52CF3EC196E
MSI (s) (A0:60) [13:58:55:459]: Setting cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (A0:60) [13:58:55:459]: Using cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (A0:60) [13:58:55:459]: Setting cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (A0:60) [13:58:55:459]: Using cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (A0:60) [13:58:55:459]: Setting cached product context: machine assigned for product: 9927E29BABBAFCB4FBF70F7A17BAEA1E
MSI (s) (A0:60) [13:58:55:459]: Using cached product context: machine assigned for product: 9927E29BABBAFCB4FBF70F7A17BAEA1E
MSI (s) (A0:60) [13:58:55:459]: Setting cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (A0:60) [13:58:55:459]: Using cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (A0:60) [13:58:55:459]: Setting cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
MSI (s) (A0:60) [13:58:55:459]: Using cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
MSI (s) (A0:60) [13:58:55:475]: Setting cached product context: machine assigned for product: EFEA0DA5238F9D14A9E11CA299366967
MSI (s) (A0:60) [13:58:55:475]: Using cached product context: machine assigned for product: EFEA0DA5238F9D14A9E11CA299366967
MSI (s) (A0:60) [13:58:55:475]: Setting cached product context: machine assigned for product: F2651CFE360B9324892B8078FFCC3F6E
MSI (s) (A0:60) [13:58:55:475]: Using cached product context: machine assigned for product: F2651CFE360B9324892B8078FFCC3F6E
MSI (s) (A0:60) [13:58:55:475]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (A0:60) [13:58:55:475]: SRSetRestorePoint skipped for this transaction.
MSI (s) (A0:60) [13:58:55:475]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (A0:60) [13:58:55:475]: File will have security applied from OpCode.
MSI (s) (A0:60) [13:58:55:491]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\Administrator\AppData\Local\Temp\1\mia1\MIKGmbH_Installer_February16.msi' against software restriction policy
MSI (s) (A0:60) [13:58:55:491]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (A0:60) [13:58:55:491]: SOFTWARE RESTRICTION POLICY: C:\Users\Administrator\AppData\Local\Temp\1\mia1\MIKGmbH_Installer_February16.msi is not digitally signed
MSI (s) (A0:60) [13:58:55:491]: SOFTWARE RESTRICTION POLICY: C:\Users\Administrator\AppData\Local\Temp\1\mia1\MIKGmbH_Installer_February16.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (A0:60) [13:58:55:491]: Creating MSIHANDLE (1) of type 790542 for thread 608
MSI (s) (A0:60) [13:58:55:491]: MSCOREE not loaded loading copy from system32
MSI (s) (A0:60) [13:58:55:506]: End dialog not enabled
MSI (s) (A0:60) [13:58:55:506]: Original package ==> C:\Users\Administrator\AppData\Local\Temp\1\mia1\MIKGmbH_Installer_February16.msi
MSI (s) (A0:60) [13:58:55:506]: Package we're running from ==> C:\Windows\Installer\b909b.msi
MSI (s) (A0:60) [13:58:55:506]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (A0:60) [13:58:55:506]: APPCOMPAT: looking for appcompat database entry with ProductCode '{A6A1B29C-EC4F-4A29-8498-231F2A3AD93C}'.
MSI (s) (A0:60) [13:58:55:506]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (A0:60) [13:58:55:506]: Machine policy value 'TransformsSecure' is 1
MSI (s) (A0:60) [13:58:55:522]: Note: 1: 2262 2: File 3: -2147287038
MSI (s) (A0:60) [13:58:55:522]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (s) (A0:60) [13:58:55:522]: Machine policy value 'DisablePatch' is 0
MSI (s) (A0:60) [13:58:55:522]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (A0:60) [13:58:55:522]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (A0:60) [13:58:55:522]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (A0:60) [13:58:55:522]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (s) (A0:60) [13:58:55:522]: APPCOMPAT: looking for appcompat database entry with ProductCode '{A6A1B29C-EC4F-4A29-8498-231F2A3AD93C}'.
MSI (s) (A0:60) [13:58:55:522]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (A0:60) [13:58:55:522]: Transforms are not secure.
MSI (s) (A0:60) [13:58:55:522]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'c:\s\log.txt'.
MSI (s) (A0:60) [13:58:55:522]: Command Line: ADDLOCAL=ALL ALLUSERS=1 ARPSYSTEMCOMPONENT=1 ARPNOREMOVE=1 ARPNOMODIFY=1 ARPNOREPAIR=1 ARPINSTALLLOCATION=C:\Program Files (x86)\MIK\ SRCDIR=C:\PROGRA~3\{763CC~1\ SOURCELIST=C:\PROGRA~3\{763CC~1\;C:\Users\ADMINI~1\AppData\Local\Temp\1\mia1\ MEDIAPACKAGEPATH=\PROGRA~3\ REBOOT=R CURRENTDIRECTORY=C:\Users\Administrator\AppData\Local\Temp\1\mia1 CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=2464
MSI (s) (A0:60) [13:58:55:537]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{763CC49D-0865-4524-8085-B4C5F1D3DA33}'.
MSI (s) (A0:60) [13:58:55:647]: Product Code passed to Engine.Initialize: ''
MSI (s) (A0:60) [13:58:55:693]: Product Code from property table before transforms: '{A6A1B29C-EC4F-4A29-8498-231F2A3AD93C}'
MSI (s) (A0:60) [13:58:55:693]: Product Code from property table after transforms: '{A6A1B29C-EC4F-4A29-8498-231F2A3AD93C}'
MSI (s) (A0:60) [13:58:55:693]: Product not registered: beginning first-time install
MSI (s) (A0:60) [13:58:55:693]: PROPERTY CHANGE: Adding ALLUSERS property. Its value is '1'.
MSI (s) (A0:60) [13:58:55:693]: Product {A6A1B29C-EC4F-4A29-8498-231F2A3AD93C} is not managed.
MSI (s) (A0:60) [13:58:55:709]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (A0:60) [13:58:55:709]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (A0:60) [13:58:55:709]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (A0:60) [13:58:55:709]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (A0:60) [13:58:55:709]: Adding new sources is allowed.
MSI (s) (A0:60) [13:58:55:709]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (A0:60) [13:58:55:709]: Package name extracted from package path: 'MIKGmbH_Installer_February16.msi'
MSI (s) (A0:60) [13:58:55:709]: Package to be registered: 'MIKGmbH_Installer_February16.msi'
MSI (s) (A0:60) [13:58:55:709]: Note: 1: 2205 2: 3: Error
MSI (s) (A0:60) [13:58:55:709]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (A0:60) [13:58:55:709]: Machine policy value 'DisableMsi' is 1
MSI (s) (A0:60) [13:58:55:725]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (A0:60) [13:58:55:725]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (A0:60) [13:58:55:725]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (A0:60) [13:58:55:725]: Running product '{A6A1B29C-EC4F-4A29-8498-231F2A3AD93C}' with elevated privileges: Product is assigned.
MSI (s) (A0:60) [13:58:55:725]: PROPERTY CHANGE: Adding ADDLOCAL property. Its value is 'ALL'.
MSI (s) (A0:60) [13:58:55:725]: PROPERTY CHANGE: Adding ARPSYSTEMCOMPONENT property. Its value is '1'.
MSI (s) (A0:60) [13:58:55:725]: PROPERTY CHANGE: Adding ARPNOREMOVE property. Its value is '1'.
MSI (s) (A0:60) [13:58:55:725]: PROPERTY CHANGE: Adding ARPNOMODIFY property. Its value is '1'.
MSI (s) (A0:60) [13:58:55:725]: PROPERTY CHANGE: Adding ARPNOREPAIR property. Its value is '1'.
MSI (s) (A0:60) [13:58:55:725]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'C:\Program Files (x86)\MIK\'.
MSI (s) (A0:60) [13:58:55:725]: PROPERTY CHANGE: Adding SRCDIR property. Its value is 'C:\PROGRA~3\{763CC~1\'.
MSI (s) (A0:60) [13:58:55:740]: PROPERTY CHANGE: Adding SOURCELIST property. Its value is 'C:\PROGRA~3\{763CC~1\;C:\Users\ADMINI~1\AppData\Local\Temp\1\mia1\'.
MSI (s) (A0:60) [13:58:55:740]: PROPERTY CHANGE: Adding MEDIAPACKAGEPATH property. Its value is '\PROGRA~3\'.
MSI (s) (A0:60) [13:58:55:740]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'R'.
MSI (s) (A0:60) [13:58:55:740]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\Administrator\AppData\Local\Temp\1\mia1'.
MSI (s) (A0:60) [13:58:55:740]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (A0:60) [13:58:55:740]: PROPERTY CHANGE: Adding MSICLIENTUSESEXTERNALUI property. Its value is '1'.
MSI (s) (A0:60) [13:58:55:740]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '2464'.
MSI (s) (A0:60) [13:58:55:740]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (A0:60) [13:58:55:740]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is 'ba27371d7eb8944a993a202528e2c7c6'.
MSI (s) (A0:60) [13:58:55:740]: RESTART MANAGER: Session opened.
MSI (s) (A0:60) [13:58:55:740]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
MSI (s) (A0:60) [13:58:55:756]: TRANSFORMS property is now:
MSI (s) (A0:60) [13:58:55:756]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (A0:60) [13:58:55:756]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming
MSI (s) (A0:60) [13:58:55:756]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\Favorites
MSI (s) (A0:60) [13:58:55:756]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (A0:60) [13:58:55:756]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\Documents
MSI (s) (A0:60) [13:58:55:756]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (A0:60) [13:58:55:772]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (A0:60) [13:58:55:772]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (A0:60) [13:58:55:772]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (A0:60) [13:58:55:772]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (A0:60) [13:58:55:772]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Local
MSI (s) (A0:60) [13:58:55:772]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\Pictures
MSI (s) (A0:60) [13:58:55:787]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (A0:60) [13:58:55:787]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (A0:60) [13:58:55:927]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (A0:60) [13:58:55:927]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (A0:60) [13:58:55:927]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (A0:60) [13:58:55:944]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (A0:60) [13:58:55:944]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (A0:60) [13:58:55:944]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (A0:60) [13:58:55:944]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (A0:60) [13:58:55:944]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator\Desktop
MSI (s) (A0:60) [13:58:55:944]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (A0:60) [13:58:55:944]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (A0:60) [13:58:55:944]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (A0:60) [13:58:55:959]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (A0:60) [13:58:55:959]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (A0:60) [13:58:55:959]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (A0:60) [13:58:55:959]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (A0:60) [13:58:55:959]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Windows-Benutzer'.
MSI (s) (A0:60) [13:58:55:959]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (A0:60) [13:58:55:959]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\b909b.msi'.
MSI (s) (A0:60) [13:58:55:959]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\Administrator\AppData\Local\Temp\1\mia1\MIKGmbH_Installer_February16.msi'.
MSI (s) (A0:60) [13:58:55:959]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (A0:60) [13:58:55:974]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI
MSI (s) (A0:60) [13:58:55:974]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
=== Logging started: 23.02.2016 13:58:55 ===
MSI (s) (A0:60) [13:58:55:974]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (A0:60) [13:58:55:974]: Machine policy value 'DisableRollback' is 0
MSI (s) (A0:60) [13:58:55:974]: User policy value 'DisableRollback' is 0
MSI (s) (A0:60) [13:58:55:974]: PROPERTY CHANGE: Modifying UILevel property. Its current value is '3'. Its new value: '2'.
MSI (s) (A0:60) [13:58:55:974]: PROPERTY CHANGE: Adding MsiUISourceResOnly property. Its value is '1'.
MSI (s) (A0:60) [13:58:55:999]: Note: 1: 2262 2: Font 3: -2147287038
MSI (s) (A0:60) [13:58:55:999]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (A0:60) [13:58:56:006]: PROPERTY CHANGE: Adding Preselected property. Its value is '1'.
MSI (s) (A0:60) [13:58:56:006]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes.
MSI (s) (A0:60) [13:58:56:006]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (A0:60) [13:58:56:006]: Doing action: INSTALL
MSI (s) (A0:60) [13:58:56:006]: Note: 1: 2205 2: 3: ActionText
Action start 13:58:56: INSTALL.
MSI (s) (A0:60) [13:58:56:021]: Running ExecuteSequence
MSI (s) (A0:60) [13:58:56:021]: Doing action: ACTAWE
MSI (s) (A0:60) [13:58:56:021]: Note: 1: 2205 2: 3: ActionText
Action start 13:58:56: ACTAWE.
MSI (s) (A0:60) [13:58:56:021]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'ACTAWE'
MSI (s) (A0:60) [13:58:56:037]: Creating MSIHANDLE (2) of type 790542 for thread 608
MSI (s) (A0:BC) [13:58:56:037]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI92CC.tmp, Entrypoint: ActProc
MSI (s) (A0:40) [13:58:56:037]: Generating random cookie.
MSI (s) (A0:40) [13:58:56:037]: Created Custom Action Server with PID 1888 (0x760).
MSI (s) (A0:C0) [13:58:56:068]: Running as a service.
MSI (s) (A0:C0) [13:58:56:068]: Hello, I'm your 32bit Impersonated custom action server.
MSI (s) (A0:BC) [13:58:56:101]: Closing MSIHANDLE (2) of type 790542 for thread 608
Action ended 13:58:56: ACTAWE. Return value 1.
MSI (s) (A0:60) [13:58:56:101]: Doing action: LaunchConditions
MSI (s) (A0:60) [13:58:56:115]: Note: 1: 2205 2: 3: ActionText
Action start 13:58:56: LaunchConditions.
Action ended 13:58:56: LaunchConditions. Return value 1.
MSI (s) (A0:60) [13:58:56:115]: Doing action: FindRelatedProducts
MSI (s) (A0:60) [13:58:56:115]: Note: 1: 2205 2: 3: ActionText
Action start 13:58:56: FindRelatedProducts.
MSI (s) (A0:60) [13:58:56:115]: Using cached product context: machine assigned for product: 9927E29BABBAFCB4FBF70F7A17BAEA1E
MSI (s) (A0:60) [13:58:56:115]: Using cached product context: machine assigned for product: 9927E29BABBAFCB4FBF70F7A17BAEA1E
MSI (s) (A0:60) [13:58:56:115]: Using cached product context: machine assigned for product: 9927E29BABBAFCB4FBF70F7A17BAEA1E
MSI (s) (A0:60) [13:58:56:115]: Using cached product context: machine assigned for product: EFEA0DA5238F9D14A9E11CA299366967
MSI (s) (A0:60) [13:58:56:115]: Using cached product context: machine assigned for product: EFEA0DA5238F9D14A9E11CA299366967
MSI (s) (A0:60) [13:58:56:130]: Using cached product context: machine assigned for product: EFEA0DA5238F9D14A9E11CA299366967
MSI (s) (A0:60) [13:58:56:130]: Using cached product context: machine assigned for product: 9927E29BABBAFCB4FBF70F7A17BAEA1E
MSI (s) (A0:60) [13:58:56:130]: Using cached product context: machine assigned for product: 9927E29BABBAFCB4FBF70F7A17BAEA1E
MSI (s) (A0:60) [13:58:56:130]: Using cached product context: machine assigned for product: 9927E29BABBAFCB4FBF70F7A17BAEA1E
MSI (s) (A0:60) [13:58:56:130]: PROPERTY CHANGE: Adding MYAHDOWNGRADE property. Its value is '{B92E7299-ABBA-4BCF-BF7F-F0A771ABAEE1}'.
MSI (s) (A0:60) [13:58:56:130]: Using cached product context: machine assigned for product: EFEA0DA5238F9D14A9E11CA299366967
MSI (s) (A0:60) [13:58:56:130]: Using cached product context: machine assigned for product: EFEA0DA5238F9D14A9E11CA299366967
MSI (s) (A0:60) [13:58:56:130]: Using cached product context: machine assigned for product: EFEA0DA5238F9D14A9E11CA299366967
MSI (s) (A0:60) [13:58:56:130]: PROPERTY CHANGE: Modifying MYAHDOWNGRADE property. Its current value is '{B92E7299-ABBA-4BCF-BF7F-F0A771ABAEE1}'. Its new value: '{B92E7299-ABBA-4BCF-BF7F-F0A771ABAEE1};{5AD0AEFE-F832-41D9-9A1E-C12A99639676}'.
Action ended 13:58:56: FindRelatedProducts. Return value 1.
MSI (s) (A0:60) [13:58:56:130]: Doing action: CAMYAH
MSI (s) (A0:60) [13:58:56:130]: Note: 1: 2205 2: 3: ActionText
Action start 13:58:56: CAMYAH.
MSI (s) (A0:60) [13:58:56:146]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CAMYAH'
MSI (s) (A0:60) [13:58:56:146]: Note: 1: 2205 2: 3: Error
MSI (s) (A0:60) [13:58:56:146]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 4010

[FrancescoT]

Dear Heiko,

your log looks not complete and anyway, the last line doesn't show an install error.

Please attach the log file ... don't paste the its content.

Regards

[mikKummerfeld]

Here are 2 log files (OK and Error).

We have Error on multiple computers when productversion (GUI/IDE) is like (e.g):

1.1.1.1
02.2016
7.2.3
022016
202016

We have no Error on the same machines when productversion (GUI/IDE) is like (e.g):
112015
1201602

[FrancescoT]

Dear Heiko,

for what I see by your "log_Error.txt", the package fails to install correctly due the 1603 MSI engine error.

Error 1603 is a generic error generated by the Microsoft Windows Installer (MSI) engine, indicating that a problem occurred during the install/un-install process of the package.

In most cases a 1603 error occurs when a file is locked or In-Use and cannot be overwritten or removed.

A certain file on the machine is locked, a SERVICE APPLICATION may be still in use or running, or the setup attempts to reboot because of a locked file, which fails. To make sure that a locked file is not causing the error, close all applications running in the background, reboot the machine, and run the setup again.

>>>>>>>>>>>>>>>>>>>>>>>>>

The Microsoft support article, You receive an "error 1603: A fatal error occurred during installation" error message when you try to install a Windows Installer package, addresses three possible causes for this error message. Of the three conditions listed by Microsoft, insufficient access permissions is the most commonly seen cause. Check the user rights and the permissions on the installation folder and verify that you are logged on to the computer as an administrator.

In addition to those conditions, the following list includes other potential causes for a 1603 error.

The Windows TEMP folders are full.

The system temp directory is not clean. This is the temp directory that setup extracts files to and runs from. Either the temp directory does not have an adequate amount of space, or it has too many files that may conflict with setup files.

Clean the default temp directory and free up hard-disk space by removing unneeded files.
1.On the Windows Start menu, enter %TEMP% in the "Search programs and files" edit field.
2.In the Temp folder, press CTRL+A to select all the files and folders contained in the Temp directory and delete them.

Not enough disk space

This error is known to occur on machines that do not have enough disk space to install the setup and store rollback files. This space is generally required on the root drive even if the setup may be installed to a different drive.

Make sure that you have enough space on the root drive of the machine. This space is required by setup to uncompress files in the temp directory and to store rollback information in the Windows directory of the machine. Even though the setup may be installed on another drive, its imperative that the machine have at least twice the space as the size of the setup on the root drive (the drive with the Windows operating system installed on it).

Setup files were corrupted during extraction

Exit or turn off conflicting and competing programs, including such things as virus scanners, word processors, spreadsheets, web browsers, system utilities, etc. Then launch the installation again.

Hope this helps you.

Regards

[mikKummerfeld]

Hey Francesco,

we tested on a clean machine with empty temp-folder. And the weird Thing is that the error is gone when I just Change the productversion.
We are full admin and we opened the Setup with context menu "Run as admin"...

Disc space is also not the Problem.
When I use productversion 1201602 or 112015 the Setup NEVER Fails. When I use empty productversion or 022016 or 1022016 it Fails all the time (same as 1.1.1.1 or 1.1.1 or 7.2.3)

Heiko

[FrancescoT]

Dear Heiko,

do you have any chance to send me a minimal project that replicates the issue?

Regards

[mikKummerfeld]

I sent 2 projects to you. One with the error and one without error.
Difference is just the product version.

[FrancescoT]

Dear Heiko,

I received your file and I'll let you know as soon as possible.

Regards

[mikKummerfeld]

Any idea? I created a new project and still buggy. I cant roll out our release with that bug

Product version is 4.1.0 => This causes Error
Set to 4.0.5 is okay for example

[FrancescoT]

Dear Heiko,

for what I recall, I was not able to replicate any issue using the project you sent me (Monday, February 29, 2016).

Regards

[mikKummerfeld]

We have a new Server, IA x5 and we created a new EMPTY setup with the same bug
(If SHORTCUTS ALL USERS ACTIVE)

We found the Problem via Process Monitor.

Setup crashes after Setup wants to create the ShortCut for All Users in a non existing directory on GERMAN OS:

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\prevero-Server\Remove Server.ink

IN GERMAN OS its:
"Startmenü\Programme" instead of "StartMenu\Programs"

Please provide solution or fix.

eee.png (16.75 KiB) Viewed 21169 times

ooo.png (55.95 KiB) Viewed 21169 times

[FrancescoT]

Dear Heiko,

Always provide a very minimal sample project that can be used to replicate the error, along with any information about the exact OS version that needs to be used.

This will expedite all the verification process.

Thanks.

[mikKummerfeld]

I did already but you couldnt Replicate on German os.

We Spent a lot of Money for IA and My Boss is very angry and I can loose my Job After 10 years. We have to Release the Setup to 5000 Customers.

We can reproduce on Every German OS here. Win7, Server 2008, 2012R2.

Please Talk with Development, thx

[FrancescoT]

Dear Heiko,

I must be able to replicate an issue in order to report it to dev team.

Anyway, I will try the check once again and with re-generating a new fresh German OS from scratch.
At the same time, you need to provide me a test project that can be used to replicate the issue ... this topic doesn't include any attachment.

Regards