Patch problem: Wrong location of files

MarkatYork · Postby **MarkatYork** » Wed Jun 14, 2006 12:49 pm

I have a web install that I have created patches for. If the user accepts the default install destination in the original installation, the patches will work fine. However, if the user changed the default location for the original install the patch process will patch the files but put them in the default location leaving the original install unchanged. It also updated any shortcuts created back to the default location and of course if the user has created his own shortcuts these do not get updated. Is there a fix for this? Or am I doing something wrong? TIA.

MichaelNesmith · Postby **MichaelNesmith** » Thu Jun 15, 2006 8:38 am

I just tried this for you, and was unable to reproduce. Make sure you've read the help file section on Patching and have followed the steps. Especially be careful with the product, revision, and upgrade codes.

MarkatYork · Postby **MarkatYork** » Thu Jun 15, 2006 9:28 am

"Especially be careful with the product, revision, and upgrade codes."

Did that. It's been happening to our customers and we were able to reproduce it here. I can provide you with links(via emial) to our installs if you would like to try them. BTW I am using version 5.1.