"" is not a valid integer value at startup

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SteveSneed
Posts: 20
Joined: Mon Jan 26, 2009 4:19 pm

"" is not a valid integer value at startup

Postby SteveSneed » Tue Oct 20, 2020 9:56 am

Using IA 18 under a Win7 VM successfully for several years. Today I started the app and get the noted error while just the splash screen is displaying. Upon clicking OK, the app main window shows on top of the splash screen in a very small size with just the minimize/maximize/close portion of the title bar displayed; I click the maximize button which maximizes the window, but nothing actually works. This occurs regardless of whether or not a last-used project is loading at startup. Seems to be a corrupted app config rather than a corrupted project.

I've got to get a new build installed on a customer system *today*, so if anyone has recommendations on how to fix this ASAP, or which config file to delete and rebuild, please let me know! Thanks!

Steve Sneed
B&W Environmental

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: "" is not a valid integer value at startup

Postby FrancescoT » Tue Oct 20, 2020 11:55 am

By design, at startup the IDE loads the last used project. Due the error, I suppose this may be caused by a corrupted project.

You may do a try with removing (or even better, just rename it) the "mruf.txt" file under the IA installation folder (ex. C:\Program Files (x86)\InstallAware X12).
Francesco Toscano
InstallAware Software

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SteveSneed
Posts: 20
Joined: Mon Jan 26, 2009 4:19 pm

Re: "" is not a valid integer value at startup

Postby SteveSneed » Tue Oct 20, 2020 2:16 pm

Francesco - There are no .TXT files in the Program Files (x86)\InstallAware\InstallAware 18 folder, just the .CHW and .SWIDTAG files and a file named with a GUID.

When miae.exe loaded the first time today and got the error, I shut it down and restarted; on the restart, no project was loaded, but it still threw the error. I restored that project from backup and tried again, and still the error. I tried loading two other previously-good installation projects, and all demonstrated the problem. I guess it's possible that 3 different projects in 3 different folder trees all got corrupted, but it seems unlikely.

FrancescoT
Site Admin
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Joined: Sun Aug 22, 2010 4:28 am

Re: "" is not a valid integer value at startup

Postby FrancescoT » Wed Oct 21, 2020 10:35 am

Strange, such file should be there anyway.
This let me suspect that your AI 18 installation got corrupted for some unknown reason.

For test purpose, have you tried with creating a new project from scratch instead of loading an existing one?
Do you still get the error?
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

SteveSneed
Posts: 20
Joined: Mon Jan 26, 2009 4:19 pm

Re: "" is not a valid integer value at startup

Postby SteveSneed » Wed Oct 21, 2020 1:19 pm

Francesco - I had not tried that but just did so, using the wizard to create and save a new, empty project. I then shut down IA, and got the "'''' is not a valid integer value" error on shutdown. When I restarted it, I got the same error during startup, and bringing up the main window showed no project loaded. I then loaded the test project I just created with no reported error, but in the Design tab, clicking on any of the items in the treeview doesn't function properly - clicking on any of the level 0 treeview items (e.g. Setup Architecture) causes the links page associated with that group to display, but clicking on a level 1 item (e.g. Files) does not display the normal files-selection page, it just continues to display the related level 0 page.

I'm suspecting a corrupted app. This is running in a Win7 VM, and I don't have a whole lot of confidence that the VM's image is pristine. My problem is that I'm working remotely and don't have access to the original installation media to re-install.

SteveSneed
Posts: 20
Joined: Mon Jan 26, 2009 4:19 pm

Re: "" is not a valid integer value at startup

Postby SteveSneed » Wed Oct 21, 2020 2:20 pm

Francesco - At some point in the past we upgraded to IA X3, which I believe is still supported. I don't have the media for it, but I was able to dredge up the purchase invoice. Can I get a download of X3 based on that invoice? That way I can do a full fresh install, update the projects and move on.

SteveSneed
Posts: 20
Joined: Mon Jan 26, 2009 4:19 pm

Re: "" is not a valid integer value at startup

Postby SteveSneed » Thu Oct 22, 2020 7:52 am

Francesco - I've located the two installers for X3 (main installer and license installer) but don't have the password needed to open the main installer. Do you have that? I can provide the invoice for the X3 purchase if you need that.

Thanks!

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: "" is not a valid integer value at startup

Postby FrancescoT » Thu Oct 22, 2020 9:45 am

Please send an email to: support@installaware.com.
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE


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